Security Lead Officer

Security Officer

Summary : Ensures a safe and secure environment; provides protective service and response for the protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department personnel. According to Department Policy and Procedure, will assume a leadership role responsible for assisting with the orientation, training, and performance of line staff; needs above average ability in the areas of leadership, training, operational systems, and investigations. May assist in the day-to-day supervision and other duties as requested or required. Assumes the position of "responsible charge person" absent a supervisor.

Does this position require Patient Care? Yes

Essential Functions :

• Assumes all duties and responsibilities of a Security Officer.
• Assists a Supervisor / Manager with responsibility for the day-to-day operations; absent a Supervisor will assume responsible charge position.
• Assign personnel to their daily scheduled duties; reviews all pass-on, logs, journals, forms, and reports since the last tour of duty to ensure continuity of services and provide appropriate follow-up; monitor line staff performance, ensuring adherence to Department / Hospital policies and procedures; ensures Department philosophy and expectations for customer service are met; ensures adequate coverage for the next shift and unique details.
• Notifies Department / Hospital Supervisor, Manager, or Director of any special occurrences (i.e. any failure of persons, equipment, policy, or procedure disruptive to normal business or having potential for negative consequence or publicity).
• Facilitates shift training of personnel. Assists with New Employee Orientation, On Job Training, and In-Service training of personnel and promotes their growth and development. Documents personnel training records and track completion, certification, re-certification and general compliance standards are updated as needed.
• Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas / property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees. Maintains strict confidentially standards at all times.
• Investigate thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notify appropriate law enforcement agencies of potential / actual civil or criminal misconduct and detain suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participate in subsequent court proceedings as required.
• Participates in administrative functions such as, but not limited to, creating hospital issued badges, gathering employee, POI, vendor, and student vehicle information to develop and maintain a database to manage parking compliance, document hospital issued key numbers in database, and other duties assigned by the Security leadership team.

Qualifications :

Education : Bachelor's Degree Criminal Justice preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials : Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience : Experience in hospital, security / police, emergency medical or customer services 5-7 years preferred

Knowledge, Skills and Abilities :

Physical Requirements :

Remote Type : Onsite

Work Location : 23 Isaac Street

Scheduled Weekly Hours : 32

Employee Type : Regular

Work Shift : Rotating (United States of America)

Pay Range : $27.40 - $39.90 / Hourly