Call Center Associate (Recent Grads)New11711 North Meridan St, 7th Fl, Carmel, IN 46032

Call Center Associate

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" people who know what they want and aren't afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are : Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

Job Overview :

The Call Center Associate (Recent Grads) completes administrative tasks and projects in support of the Premier Team.

What You'll Do :

• Perform administrative functions in support of the Premier Team which may include but are not limited to data entry, accessing carrier websites and processing changes, verifying renewal policies, and communications with third party vendors
• Follow protocol for department phone queues
• Develop a strong working knowledge of carrier websites and utilize the sites to secure accurate and timely information for our clients and third parties
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards
• Follow all agency and department documentation procedures
• Work as a team and contribute to the team effort by openly sharing insurance knowledge
• Assume ownership of problems until the resolution is successfully accomplished
• Become a student of the business. Seek insurance knowledge through training and education
• Complete additional projects as assigned by a supervisor or manager

Location : Carmel, Indiana in office 5 days a week

What You'll Bring :

Compensation : The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

Why EPIC :

EPIC has over 60 offices and 3,000 employees nationwide and we're growing! It's a great time to join the team and be a part of this growth. We offer :

EPIC embraces diversity in all its various formswhether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.