Admissions CounselorGlenwood Behavioral Health Hospital • Danville, PA, US
Admissions Counselor
Glenwood Behavioral Health Hospital • Danville, PA, US
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job_description.job_card.job_descriptionAdmissions Counselors are clinical professionals responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit / resources utilization. Respond to inquiries about the facility within facility policy timeframes. Ability to develop therapeutic relationships with patients and families. Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other. Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals. Coordinate admission and transfer from referral sources and between levels of care within the facility. Maintain knowledge of milieu management. Communicate projected admissions to designated internal representatives promptly. Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission. Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family. Prepare and maintain appropriate medical record documentation to support authorization at the level of care requested by payor. Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines. Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient. Demonstrate a positive, empathetic and professional attitude towards customers; address complaints and prioritize patient safety. Coordinate care for patients not being admitted and ensure appropriate follow-up care and referrals. Demonstrate urgency related to patient safety and provide excellent customer service. Perform safety checks and ensure supervision as required (e.g., 15-minute intervals or per individualized guidelines). Perform other functions and tasks as assigned. Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required. One or more years' experience in mental / behavioral health in a clinical or observational capacity preferred. Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported. Current licensure as required for the area of clinical specialty (e.g., RN license, CAC or other clinical counseling / therapy license, as designated by the state). CPR and de-escalation / restraint certification required (training available on hire). First aid may be required based on state or facility requirements. Seniority level Entry level Employment type Full-time Job function Education and Training Industries Mental Health Care
Overview
Acadia Healthcare and Geisinger Health have partnered to establish a state-of-the-art, 96-bed behavioral health hospital in Danville, PA. Geisinger Behavioral Health Center Danville will serve pediatric and adult patients, offering inpatient treatment, intensive outpatient programming, and ECT services. It will also serve as a teaching hospital for students and residents of Geisinger's College of Health Sciences. Set to open in Summer 2025, this facility will help meet the urgent need for accessible, high-quality psychiatric care in the region, expanding capacity to support patients with diverse mental health needs.
Shift
- 7am - 7 : 30pm
Responsibilities
Other Functions
Education / Experience / Skill Requirements
Licenses / Designations / Certifications
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Admission Counselor • Danville, PA, US
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