Customer Support Engineer

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier's Benefits Program

With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following :

Insurance plans (Dental, medical, life insurance, disability, and more)

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

What are your contributions to the team?

Customer Support Engineer (CSE)

Modify Kit and Sustaining Spares Engineering (all Learjet models)

Develop GSE (Ground Support Equipment) (all Learjet models)

Provide Spares Support Engineering

Approve Vendor Engineering Configuration Sustaining

Be responsible for Certification of replacement parts and software upgrades, both Type Certificate and Supplemental Type Certificate programs

Be a focal for electrical / avionics and associated emerging regulations

Assist in resolving Top Customer Issues

Some travel may be required

This position is located in Wichita, Kansas.

How to thrive in this role?

University or college degree in a relevant technical field is required, BS in engineering is recommended

7 years experience in aviation production environment is required, 10 years recommended

5 years experience in a customer support engineering environment is recommended

Strong technical ability required, with a focus on electrical / avionics

Excellent verbal and written communication skills

Highly motivated, self-starter, able to handle multiple issues effectively

Strong leadership and interpersonal skills required

Eligible to view and handle ITAR material

Proficiency with MS Office tools

Proficiency with AutoCad and / or Catia V5

Working knowledge of applicable regulatory certification rules (FAA, EASA, TCCA)

Passport required

Now that you can see yourself in this role, apply and join the Bombardier Team!

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Customer Support Engineer

Primary Location Wichita, ADMN / MFG, Learjet

Organization Learjet Inc

Shift Day job

Employee Status Regular

Requisition 9183 Customer Support Engineer