Senior Technical Support ManagerVirtualVocations • Charleston, South Carolina, United States
serp_jobs.error_messages.no_longer_accepting
Senior Technical Support Manager
VirtualVocations • Charleston, South Carolina, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Manager, Technical Support.
Key Responsibilities
Lead and mentor a global team of Senior Technical Support Specialists, optimizing team performance and development
Oversee case management and operational efficiency, ensuring high-quality customer support and timely resolution of escalations
Manage the bug reporting process and collaborate with cross-functional teams to enhance product and support processes
Required Qualifications
8+ years of experience in SaaS technical support, with at least 3 years in a management role
Expertise in troubleshooting complex technical issues within hospitality technology or SaaS environments
Strong leadership skills with experience in team management and performance optimization
Proficiency with tools such as Salesforce, Sentry, and DataDog
Experience in driving process improvements related to bug reporting and resolution workflows
serp_jobs.job_alerts.create_a_job
Technical Support Manager • Charleston, South Carolina, United States
Job_description.internal_linking.related_jobs
In addition, Service Technicians act as a technical resource for our customers and our sales force.This position works independently or in small teams in a field service environment, and is a prima...serp_jobs.internal_linking.show_more
Class 4 and Class 5 Product Manager.KION North America, a leading provider of material handling solutions, is seeking a highly motivated and experienced Class 4 and Class 5 Product Manager to join ...serp_jobs.internal_linking.show_more
Patient Access Representative I- Advanced Imaging Support Services.Mount Pleasant, South Carolina.To coordinate the services of the advanced imaging departments of MUSC Physicians by working with t...serp_jobs.internal_linking.show_more
The Product Manager guides software strategy, manages product roadmaps and stakeholder requirements, and coordinates cross-team delivery to drive customer satisfaction and market competitiveness.Th...serp_jobs.internal_linking.show_more
Manager of Provider Network Management.The Manager of Provider Network Management manages the Network Management department's and staff's day-to-day activities.
Responsible for assisting the leader ...serp_jobs.internal_linking.show_more
Works as a leader of a team to provide mechanical services that satisfies customer needs and achieves departmental goals.
Primarily responsible for establishing production goals, supervising, traini...serp_jobs.internal_linking.show_more
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...serp_jobs.internal_linking.show_more
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products.
The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_more
As a Regional Resident Support Services Team Lead you’ll be responsible for supporting the operations and ensuring efficiencies of the Resident Support Services (RSS) team.They will provide adminis...serp_jobs.internal_linking.show_more
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve.You'll be responsible for making special days memorable and everyday meals something e...serp_jobs.internal_linking.show_more The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...serp_jobs.internal_linking.show_more TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a member o...serp_jobs.internal_linking.show_more 
This leadership role combines people management with hands-on technical problem-solving, where you'll guide your team's daily activities while driving performance and accountability across ...serp_jobs.internal_linking.show_more
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and ...serp_jobs.internal_linking.show_more
Looking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a CT Tech role available near Mount Pleasant, South Carolina!.Shift : Discussed durng ...serp_jobs.internal_linking.show_more
Make a difference in the lives of others while personally thriving!.Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!.
What you can expect as a Maintenance Tech : .Tuition...serp_jobs.internal_linking.show_more
Your Challenge : As a Program Manager, you will have the primary role in ensuring program technical, cost and schedule contract commitments are satisfied on contracts ranging from $5M to $100M.You w...serp_jobs.internal_linking.show_more
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress IQ Fiber was created to offer 100% fiber-optic fast internet,...serp_jobs.internal_linking.show_more
Senior Reimbursement Business Manager.Onsite Location(s) : South / Charleston, SC, US, 29401.Additional Location(s) : US-GA-Atlanta.
US-NC-Charlotte; US-VT-Northern.Diversity - Innovation - Caring - Gl...serp_jobs.internal_linking.show_more
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that.I provide in my application will be processed in line with.I further attest th...serp_jobs.internal_linking.show_more
Service Tech 1
Rite-Hite Company • North Charleston, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Manager
KION Group • Summerville, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Access Representative I- Advanced Imaging Support Services
Medical University of South Carolina • Mount Pleasant, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Product Manager
Ansira Partners • Charleston, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Manager Provider Network Management
AmeriHealth Caritas • Charleston, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Shop Lead Technician
Blanchard Machinery Company • Summerville, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Leadership Advancement Program
Biolife Plasma Services Careers • Mount Pleasant, South Carolina, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider
Relativity • Charleston, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Resident Services Team Lead
FirstService Residential • Summerville, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Service Manager Perkins Restaurant and Bakery
Perkins Restaurant & Bakery • Summerville, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Account Manager
Relativity • Charleston, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Account Manager
Relativity • Charleston, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Practice Support Manager, Remote
Aledade • Charleston, SC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Work From Home - Client Support Manager
AO Garcia Agency • Summerville, South Carolina, United States, 29483
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
CT Tech or CT Technologist in South Carolina
KA Recruiting Inc. • Mount Pleasant, SC, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Maintenance Tech
Somerby Mount Pleasant • Mount Pleasant, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Project Manager, Deputy
Curtiss-Wright • Summerville, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager, Technical Operations
IQ Fiber • Charleston, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Reimbursement Business Manager
Boston Scientific • Charleston, SC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Center Manager in Training - Relocation Required
Biolife Plasma Services Careers • MOUNT PLEASANT, South Carolina, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted