Customer Support Specialist

VirtualVocationsElgin, Illinois, United States

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A company is looking for a Customer Support Specialist to provide exceptional support to B2B customers.

Key Responsibilities

Deliver an exceptional customer experience through various communication channels

Take full ownership of customer issues, resolving challenges and escalating when necessary

Anticipate customer needs and provide tailored solutions for a smooth experience

Required Qualifications

Customer-first mindset with a friendly and solutions-focused attitude

Strong technical skills to guide users through the platform

Genuine excitement for solving problems and deepening product expertise

Natural curiosity and resourcefulness to explore issues hands-on

Proven track record of high performance in customer or technical support roles

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Customer Support Specialist • Elgin, Illinois, United States

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