Senior Standardization Manager - Returns Center - Upper Marlboro, MD

Senior Standardization Manager

The pay range is $92,000.00 - $166,000.00.

Schedule : Sunday through Thursday approximately 10am to 10pm.

About us :

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

A role in Distribution Centers means being on the very front lines of getting product to the guest as fast as possible a critical differentiator and one of the most essential functions within Logistics. Whether it's through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you'll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There's so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.

As a Senior Standardization Manager, you will report to the Site Director and lead teams accountable to driving continuous improvement and quality programs across the distribution center. This will be achieved through collecting data, analyzing outputs, and influencing operational leaders to develop the proper countermeasures that reduce process variation, optimize performance, and improve warehouse / bin integrity. In this function, you will plan, develop, and initiate process improvements and best practices in the areas of Safety, Quality, Speed, and Productivity across all departments and functions. Your team will drive both quality and performance improvement initiatives by developing problem-solving tools, exposing the problems through the use of data, breaking down the drivers of defects, and outlining proper methodologies in addressing the root cause of those problems.

You will also be responsible for identifying training needs and developing team members at all levels on the use of structured problem-solving principles (Six Sigma / Lean / 8 Step) to promote a problem-solving culture. Establishing yourself as an engaging and inclusive leader will allow your team to maximize its productivity, growth and development and will enable them to do their best work in an environment of innovation, calculated risk, testing and learning.

As the overseer of the quality function for the site, your Inventory Control & Quality Assurance (ICQA) Team and Training Team will be responsible for root-causing quality defects within the warehouse locations, identifying defect drivers within the operational flows, and analyzing the site's operating methods and procedures to identify gaps in inventory control and quality assurance. As an overseer of Continuous Improvement, you will develop a strategy with operational leaders and Finance to achieve annual performance improvement plans and budgetary goals across the facility. In coordination with the site, you will act as a liaison with bi-directional flow of information with headquarters, accountable to identified key areas of improvement while effectively prioritizing workload and resources of the site team.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you :

• Four-year degree, preferably in the areas of Logistics, Supply Chain, Industrial Engineering, Operations, or related business, or a minimum of 3 years of experience in the manufacturing, production, or distribution environment and applicable management / supervisory experience
• Advanced knowledge of structured problem solving (Black Belt certification preferred or similar experience)
• Demonstrated proficiency in structured problem solving tools (DMAIC, Statistical Process Control, Kaizen, Process Mapping, 5S, Fishbone, etc.)
• Change agent with strong credibility and influence while working in cross-functional teams
• Experience leading and influencing a team with common or shared goal, providing direction and coaching for performance and development
• Customer focused in defining quality and establishing priorities
• Proven strength in problem solving and advanced data / statistical analysis
• Project management skills including scoping, problem statements, goal definition, and timeline management
• Experience with performance metrics and process improvement
• Excellent interpersonal communication, time management, presentation, and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays
• Able to access all areas of the DC, including mezzanine platforms
• Develop the Training Team to provide an inclusive and consistent training experience.
• Identify quality trends and advocate for quality improvement through problem solving efforts across the facility.

Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.