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Commercial Lines Customer Service Representative

Commercial Lines Customer Service Representative

Bing RecruitmentGrayslake, IL, US
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Job Description

Job Description

We are seeking a dynamic and experienced Commercial Insurance Customer Service Representative for an onsite role. The successful candidate will be responsible for supporting the commercial insurance account manager team.

Responsibilities :

  • Support the Commercial Lines Account Management team across a variety of job functions.
  • Assist in reviewing policies and working with carriers, as well as billing and invoicing.
  • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments
  • Identify gaps in coverage including account rounding, cross selling and upselling opportunities.
  • Identify pricing discrepancies
  • Help prepare proposals
  • Help process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently
  • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities

Qualifications & Experience :

  • Current property and casualty license
  • 1-2+ Years of experience preferred in commercial underwriting or related role
  • Background in assistant underwriting or assistant account management with a strong knowledge of commercial insurance products and coverages
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with colleagues
  • Detail-oriented with strong analytical and problem-solving abilities
  • Organizational skills with the ability to prioritize tasks effectively
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    Customer Service Representative • Grayslake, IL, US

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