Information Technology Instructor

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NYC Cloud Infrastructure Recruitment Consultant at Franklin Fitch

Are you passionate about helping others make the most of their technology?

Are you someone who thrives at the intersection of training, user advocacy, and innovation?

Then this opportunity could be a great fit for you!

A leading professional services firm is looking to hire an IT Trainer to join their technology team and elevate how end users engage with digital tools and platforms. You'll lead training efforts and serve as a key advocate for the user community, shaping the adoption and usability of systems across the organization.

This is a great role for someone who loves empowering others, simplifying complex technologies, and making a measurable impact on daily user experience.

Experience needed :

• 3+ years of experience in IT training, ideally in a professional services or legal environment
• Strong communication and presentation skills, with a customer-first mindset
• Deep knowledge of Microsoft Office Suite and Windows OS
• Familiarity with tools like iManage, LMS platforms, and legal tech (preferred)
• Ability to quickly learn and teach new applications
• Experience designing and delivering both in-person and digital training
• Background in user research, change management, or tech adoption is a plus

What you will do :

What you will receive :

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Legal Services and Professional Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Pension plan

Paid paternity leave

Student loan assistance

Disability insurance

Tuition assistance

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