Jeju Noodle Bar is hiring a welcoming, friendly, and responsible host / hostess.
Host / Hostess Responsibilities :
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or counter
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- Knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Hostess Requirements :
Ability to provide top notch customer service in a fast-paced environment.A positive attitude and ability work well under pressure with all restaurant staff.Does high-quality work while unsupervised.Able to work in a standing position for long periods of time.Willing to follow instructions and ask questions for clarification if needed.Able to work in a busy restaurant environment.Restaurant experience a plus.