Family Advocate - RRH

Job Description

Job Description

The Family Advocate provides case management services to families enrolled in Our House Services. The Family Advocate's primary responsibility is to complete intakes, program eligibility and enrollment, engage in recruitment, create goals in collaboration with families to help define their needs, and develop individual family plans to support them throughout enrollment. While engaging in recruitment activities, the Family Advocate will work towards creating community partnerships with other organizations and establish a referral list to ensure that families can access the services needed.

The Family Advocate is primarily responsible for the intake and assessment of families into the Family Services program, documenting each case appropriately and providing appropriate supportive services to meet each family. The Family Advocate will work with families to identify needs in collaboration with the client to set goals that allow for additional stability and access to needed resources including early education services, medical care, housing resources and work force development. goal setting, resource connection and ongoing support while in the program. The Family Advocate will also develop community partnerships and coordinate with other organizations and agencies, to develop a well-rounded referral base and provide necessary follow-up to ensure the required services have been received.

Duties and Responsibilities :

Eligibility and Enrollment

Family Advocates are responsible for completing eligibility and enrollment for their assigned program which entails :

• Supporting clients who call in for access to our programs.
• Meet with families to complete enrollment paperwork.
• Collect required eligibility paperwork.
• Complete all required data entry.

Case Management

Housing Assistance, Referrals, Groups

Maintaining Client Records and Data Entry

Disclaimer : This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of Our House.

Qualifications : Education

Experience

Schedule Requirements :

Skills :

Physical Requirements :

Health Requirements :

Work Environment :

Salary Statement :

The estimated salary range reflects an anticipated range for this position. The actual salary offered is determined by considering each candidate's knowledge, skills, abilities, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.