Field Service Technician, CommercialTesla • Milwaukee, WI, US
Field Service Technician, Commercial
Tesla • Milwaukee, WI, US
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job_description.job_card.job_descriptionElectrical trades experience within troubleshooting power electronics and low voltage controls Experience with power / hand tools, electrical equipment, isolation meters and multimeters Ability to navigate numerous computer applications and technology independently Flexibility to work on weekends and / or overtime, including overnight stays to support Tesla's mission Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice; compliant government-issued identification for domestic air travel and / or access to certain federal facilities Valid driver's license required Ability to work at great heights, in extreme environments, perform prolonged repetitious duties, and lift at least 50 pounds frequently Aetna PPO and HSA plans with multiple medical options and $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans with options at $0 payroll contribution Company-paid HSA contribution when enrolled in the High Deductible Health Plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company-paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight-loss and tobacco cessation programs Tesla Babies program Commuter benefits Employee discounts and perks program Entry level Full-time Engineering and Information Technology Motor Vehicle Manufacturing Renewable Energy Semiconductor Manufacturing Utilities
Overview
Join to apply for the Field Service Technician, Commercial role at Tesla
What To Expect : Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including but not limited to commercial solar PV systems, batteries such as Powerpacks and Megapacks, and Electric vehicle Charging Stations. The Field Energy Operations team supports the ongoing success of Tesla's energy products. You will work across the organization to solve problems and ensure the success of Tesla's Commercial energy field service execution, collaborating with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams to deliver a positive customer experience and high performance of Tesla's Commercial products.
What You'll Do
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, and vehicle charging stations; update online case logs accurately
- Attend and demonstrate outstanding performance at multiple inverter training schools
- Coordinate with the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Prepare reports, where required, to comply with deliverables in commercial O&M contracts
- Address customers' concerns with the performance or functionality of their system
- Ensure the vehicle, tooling, electronics, software, and company-issued property are well-kept
What You'll Bring
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :
Seniority level
Employment type
Job function
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