Training and Development Manager

Chick-fil-A Brentwood is seeking a Training & Development Manager to lead all aspects of their team's training, development, and growth. This is a key position for a top-performing Chick-fil-A restaurant known for its high volume and commitment to excellence and community. The ideal candidate will be a natural mentor who is people-oriented, detail-oriented, and possesses strong communication and project management skills. The Director will be responsible for ensuring operational excellence and investing in the professional and personal growth of team members.

Responsibilities include :

• Leading the Certified Trainer (CT) team and owning the CT program.
• Implementing and managing training programs such as Pathways and Frontlines.
• Conducting regular one-on-one meetings with team members to provide feedback and support their growth.
• Participating in the hiring and onboarding process.
• Developing and scaling training programs to prepare for potential future expansion, including the opening of a second restaurant.
• Spending partial time in operations to observe, coach, and provide feedback to new team members and Certified Trainers.

Qualifications :

Compensation & Benefits :