Talent.com
Customer Service Agent

Customer Service Agent

AfniTucson, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get :

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission / bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn't a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Why Afni?

    Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

    At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

    TAZHS

    Click this link to learn more about our Referral Rewards Program :

    https : / / afnicareers.com / referral-rewards

  • Referrals must be new Afni hires and cannot be a rehire.
  • More About Afni :

    What we do :   https : / / afnicareers.com / get-to-know-us

    Where are we located :   https : / / afnicareers.com / locations

    What's new with us :   https : / / afnicareers.com / news-events

    What it's like being part of the Afni family :   https : / / afnicareers.com / culture-perks

    Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset : Proven ability to sell and upsell products / services while delivering excellent customer service.
  • Sales experience : Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours / week), including weekends and some holidays, between 7 : 30am - 12 : 30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
  • serp_jobs.job_alerts.create_a_job

    Customer Service Agent • Tucson, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Guide

    Customer Service Guide

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Florida Licensed Inbound Sales Agent

    Florida Licensed Inbound Sales Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Inbound Remote Sales Representative.Key Responsibilities Handle inbound calls and warm leads to consult with customers on their insurance needs Convert sales leads in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Arizona Licensed Service Agent

    Arizona Licensed Service Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.part_time
    A company is looking for a Part-Time Service Agent I.Key Responsibilities Contact blood donors via telephone to recruit for blood donation and update donor records Schedule appointments and prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Guide

    Remote Customer Service Guide

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, handling 30-40 calls per day and managing various co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Sales Agent

    Customer Sales Agent

    AfniTucson, AZ, US
    serp_jobs.job_card.full_time
    This includes an hourly base rate of $16.We host walk-in applicants on Tuesdays and Thursdays from 11 a.Stop by our location at 7810 E Escalante Blvd. Walk into your career at Afni!.What Will I Do a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Client Experience Agent

    Client Experience Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Experience Agent who is passionate about helping people create outdoor spaces they love. Key Responsibilities Respond to client inquiries via email, chat, and pho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Ohio Licensed Insurance Agent

    Ohio Licensed Insurance Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Insurance Agent.Key Responsibilities Respond to customer inquiries and manage incoming contacts regarding questions and complaints Analyze and resolve problems relate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Lead

    Customer Service Lead

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Lead for Luxury Stores Customer Service.Key Responsibilities Provide coaching to Customer Service Associates (CSAs) and Lead team members to ensure per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Healthcare Agent

    Licensed Healthcare Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Licensed Healthcare Agent to assist beneficiaries with their Medicare needs.Key Responsibilities Meet performance expectations including sales goals and call quality A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    North Carolina Licensed Insurance Agent

    North Carolina Licensed Insurance Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Insurance Agent.Key Responsibilities Respond to customer inquiries and manage incoming contacts regarding member questions and complaints Analyze and resolve problems...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Engineer - Power Platform

    Customer Engineer - Power Platform

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Engineer specializing in AI-Powered Business Apps and Automation (Power Platform).Key Responsibilities Deliver workshops and training on Power Pages, Power Aut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Arizona Licensed Insurance Agent

    Arizona Licensed Insurance Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Insurance Agent- Service Agent to assist customers with inquiries and resolve issues professionally. Key Responsibilities Respond to customer inquiries and manage incom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Guest Service Agent

    Guest Service Agent

    Ventana Canyon Club and LodgeTucson, AZ, US
    serp_jobs.job_card.full_time
    The Guest Services Agent will be responsible for providing excellent customer service to guests, including check-in and check-out procedures, answering questions about resort amenities and services...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Call Center Agent

    Healthcare Call Center Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Call Center Agent responsible for providing exceptional customer service in a healthcare setting. Key Responsibilities Handle inbound and outbound calls, addr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Property & Casualty Insurance Agent

    Property & Casualty Insurance Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Insurance Agent to assist customers with inquiries and resolve issues professionally.Key Responsibilities Respond to customer inquiries and manage incoming contacts re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Remote Telesales Agent

    Remote Telesales Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    A company is looking for a Telesales Agent - Remote.Key Responsibilities Make outbound fundraising calls using a proven script Engage patriotic Americans and inspire donations Represent meaning...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Outreach Agent

    Outreach Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Outreach Agent to make outbound calls to medical providers to obtain medical charts for clients. Key Responsibilities Contact assigned medical providers by phone to req...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Texas Licensed Inbound Sales Agent

    Texas Licensed Inbound Sales Agent

    VirtualVocationsTucson, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Inbound Sales Representative.Key Responsibilities Handle inbound calls and warm leads to consult with customers on their insurance needs Convert sales leads int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30