Desktop Operations Engineer, Intermediate (Hybrid)

General Summary

Under direction, implement, support, tune, monitor, and document enterprise-wide desktop computing environments.

Responsibilities & Duties

• Engineer and document enterprise endpoint processes encompassing a device's full lifecycle (procurement, deployment, active usage, retirement).
• Configure (Configuration Manager, Group Policy, Intune, Jamf), secure (BitLocker), and troubleshoot University computing environments, including physical devices (Dell, Microsoft) and virtual instances (Azure Virtual Desktop).
• Incorporate scripting technologies (PowerShell, Zsh) to automate repetitive tasks.
• Generate endpoint demographic reports for executive leadership as needed.
• Maintain the server and endpoint software accomplishing the above.
• Provide tertiary end-user support in conjunction with staff from support tiers one and two.

Experiential Requirements

Other Requirements

Additional Information

For consideration, please include a resume and, optionally, a cover letter.

The anticipated hiring range for this position is : $74,367.00 - $80,000.00 per year.

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Perks :

Vincentian Mission :

Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check :

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.

DePaul University is an Equal Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.