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General Merchandise Supervisor - Retail

General Merchandise Supervisor - Retail

MeijerOxford, MI, United States
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As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community!

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement and career growth

Please review the job profile below and apply today!

Are you're passionate about delivering an extraordinary customer experience and leading teams? If you are ready to make an impact, join the Oxford, MI Meijer as our General Merchandise Supervisor! This leadership role is responsible for guiding daily operations, mentoring team members, and driving exceptional customer service and sales performance.

Current / Past experience a department manager in a retail environment a plus

Our General Merchandise Supervisor plans, directs and supervises team members in the day-to-day operations. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains department appearance with a focus on prime shopping hours, merchandise presentation and company standards.

Working at Meijer is more than just a paycheck its a chance to thrive!

As a Department Supervisor, youll enjoy a comprehensive benefits package designed to support your personal and professional well-being from day one :

  • Weekly Pay because you shouldnt have to wait to get paid
  • 3 Weeks of Paid Time Off available immediately so you can recharge when you need it (Leaders Only)
  • Medical, Dental, Vision & 401(k) all available starting your first day (Leaders Only)
  • Tuition-Free & Reimbursement Education Programs invest in your future without the financial burden
  • Paid Parental Leave support for growing families
  • Team Member Discount save on the things you love
  • ...and so much more!

What You'll be Doing :

  • Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
  • Responsible for staffing, selection and hiring to achieve staffing needs.
  • Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
  • Documents and applies disciplinary actions and makes recommendations concerning discharge.
  • Responsible for P&L, achieving sales and maintaining shrink for the department.
  • Models exceptional, fast and friendly customer service.
  • Communicates the Meijer Friendly Initiative in all team meetings and conversations.
  • Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
  • Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
  • Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
  • Communicates the Meijer Friendly Initiative in all team meetings and conversations.
  • Promotes a safe work environment.
  • Reliable and consistent attendance required.
  • Performs other duties as assigned.

    • What You Bring with You (Qualifications) :

  • High school diploma or its equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
  • Demonstrated ability to resolve conflict and by addressing root cause issues.
  • Demonstrated ability to manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
  • Successful completion of all required certifications.

    • Required

    Preferred

    Job Industries

  • Retail
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