Sales AR Coordinator

Sanhua International is looking for a Account Sales Coordinator to join our team in our Auburn Hills, MI USA office.

The Account Sales Coordinator provided assistant support to Sales Account Manager in the following functions :

• Account Receivable Management  Sales Planning Support  Customer Satisfaction Survey and Loop  Infor System order Management     Responsibilities :  Accounts Receivable Management  Oversee and manage customer accounts to ensure timely and accurate collection of payments.  Monitor aging reports and follow up on overdue invoices.  Invoice accepted confirmation : Confirm with customer AP system about all shipment invoices are accepted by customers and arranged in their payment pipeline with contracted payment term time.
• Confirmation activities need to be weekly for web payment portal available customers and monthly for other customer through monthly AR statement confirmation.
• If there is any discrepancy between customer’s invoice acceptance and company invoice record, coordinate logistic team to make sure they align with customer about shipment delivery status, ensure alignment and closure between company invoice record and customer invoice acceptance record.

Escalated to related Sales Account Manager if the situation need.    Current month payment AR confirmation :

Escalated to related Sales Account Manager if the situation need.  Over Due AR(ODAR) handling :

Collect and analyze feedback to identify areas for improvement.  Coordinate with internal teams to ensure corrective actions are taken.  Communicate outcomes and improvements back to customers to close the feedback loop.  Infor System Order Management   Manage the Infor ERP system for processing sample, tooling, and service orders.  Ensure accurate entry, tracking, and fulfillment of orders.  Liaise with production, logistics, and sales teams to ensure timely delivery.  Troubleshoot system or order issues and escalate as needed.  Requirements :