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Information Technology Specialist

Information Technology Specialist

SBH FashionNew York, NY, US
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Job Description

One of our major luxury fashion clients in midtown west is currently seeking an IT Specialist.

This role is temporary and would be for 3 months.

Role is in office 5 days a week.

Job Summary / Purposes

We are seeking a highly organized and detail-oriented IT Specialist to join our team. The IT Specialist will be responsible for providing office support, managing hardware staging, handling onboarding and access management, coordinating printer supplies, and managing assets recovery processes. This role requires strong technical skills, exceptional problem-solving abilities, and a customer-focused mindset.

Responsibilities :

  • Provide office support by troubleshooting hardware and software issues, assisting with IT equipment setup, and responding to user inquiries.
  • Manage hardware staging processes, including imaging, configuring, and deploying computers and other devices.
  • Handle onboarding and access management tasks, including provisioning user all accounts, assigning permissions, and setting up new employee workstations.
  • Coordinate printer supplies, including ordering and replenishing consumables such as ink and paper.
  • Manage assets recovery processes, including decommissioning old equipment, ensuring data security, and coordinating equipment disposal or recycling.
  • Maintain accurate records of all IT assets and inventory levels.
  • Assist with IT projects, fashion special events and initiatives as needed.

Requirements

  • Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.
  • Proven experience in IT support and administration.
  • Strong technical skills in troubleshooting hardware and software issues.
  • Experience with hardware imaging, staging, and deployment processes.
  • Familiarity with user onboarding and access management procedures.
  • Knowledge of printer supplies management and asset recovery processes.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • Ability to work effectively both independently and as part of a team. Opportunities for professional development and advancement
  • Other

  • Regular attendance and punctuality.
  • Ability to professionally interact with management and coworkers.
  • Strong organizational skills, multi-tasking and prioritizing capabilities.
  • Inventory management : Service now, AirWatch, SCCM or similars
  • Flexibility and fast-learning approach
  • Entrepreneurship, spirit of initiative
  • Proactive approach
  • Team worker
  • Good interpersonal and communication skills
  • Passion and enthusiasm
  • Curiosity and innovation
  • Focus on results and able to complete task on time under pressure.
  • Superior problem solving, organizational, decision-making, written, oral and interpersonal skills.
  • Autonomy and proactivity
  • Lift boxes up to 25 pounds
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    Information Technology Specialist • New York, NY, US

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