Group Sales Assistant Manager, Tourism

Assistant Group Sales Manager, Tourism

The Assistant Group Sales Manager, Tourism will be an essential team member for the Group Sales Box Office team, providing both customer service to a portfolio of clients while also developing new business opportunities within the tourism and travel segment. This role will also support and assist in managing the sales and customer service team.

$29.00 / hour + commission

FLSA Status : Non-Exempt

The Assistant Group Sales Manager will assist with supervising group sales staff in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to :

• Interviewing, hiring, and training employees
• Planning, assigning, and directing work
• Managing performance
• Providing recognition and feedback to employees
• Addressing complaints and resolving concerns

To perform the job successfully, an individual should demonstrate the following competencies :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

3+ years of experience in customer service and driving tourism and travel sales, group sales, or sales in a related field (required.)

Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams, including marketing, partnerships, design, insights, operations, fulfillment, and customer service.

Exceptional communication skills to engage leadership, external partners, and key stakeholders.

Position is based in the New York City office and is currently 4 days in-office, 1 day-remote, subject to change.

Schedule can include time outside of standard business hours.

Travel is Required, seasonally and up to 40% of schedule.

Must have a valid passport.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to :

The John Gore Organization is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.