Talent.com
Customer Success Manager

Customer Success Manager

VirtualVocationsCleveland, Ohio, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, CSM (SMB).

Key Responsibilities

Recruit, coach, and mentor a high-performing team of Customer Success Managers (CSMs)

Design and implement a tech-enabled strategy for customer engagement

Drive revenue growth by identifying and converting upsell and cross-sell opportunities

Required Qualifications

2+ years of people leadership experience in Customer Success or Account Management

Proven track record of meeting and exceeding commercial targets in a SaaS environment

Deep expertise in the SMB market with experience in scaled engagement strategies

Strategic mindset with experience leveraging technology and automation

Strong analytical skills to translate data into actionable insights

serp_jobs.job_alerts.create_a_job

Customer Manager • Cleveland, Ohio, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
VP of Customer Success

VP of Customer Success

WorkWaveCleveland, OH, US
serp_jobs.job_card.full_time
WorkWave is seeking a transformative and strategic Vice President of Customer Success to build and lead a world-class global Customer Success organization from the ground up.This is a high-impact l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Representative

Customer Success Representative

Cornerstone Building BrandsStreetsboro, OH, US
serp_jobs.job_card.full_time
Customer Success Representative.As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Representative

Customer Success Representative

ChristianSky AgencyMentor, OH, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!. At ChristianSky Agency, we’re on an exciting journey of grow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Advocate

Customer Success Advocate

LifePro RecruitmentCanal Fulton, OH, United States
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
Customer Success Advocate (Remote – Commission Only).LifePro Recruitment is seeking a compassionate and results-oriented. Serve as the trusted advisor for prospective and active clients.Understand c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Shift Manager

Shift Manager

Steak 'n ShakeCleveland, OH, US
serp_jobs.job_card.full_time
Steak N Shake Is Hiring Managers.Steak N Shake Is Hiring Managers Looking To Make A Difference! Paying Up To $19 Per Hour. We Have Exciting Times Ahead! What We Sell Is An Experience.We Are Looking ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Manager

Customer Service Manager

Integrated Power ServicesParma, Ohio, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Revenue Growth Management - Sweet Baked Snacks

Manager, Revenue Growth Management - Sweet Baked Snacks

J.M. SmuckerOrrville, OH, US
serp_jobs.job_card.full_time
Manager, Revenue Growth Management Sweet Baked Snacks.In this role you will support the creation of the annual RGM plan to leverage the power of our brands resulting in industry leading growth thr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager Part time

Customer Experience Manager Part time

MichaelsAurora, OH, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Closing Shift Manager

Closing Shift Manager

Culver'sMacedonia, OH, US
serp_jobs.job_card.full_time
Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. Runs shifts effectively to ensure quality products, guest service, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

MichaelsAurora, OH, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Service Manager

Customer Service Manager

Hobby LobbyGates Mills, OH, US
serp_jobs.job_card.full_time
Location : Mayfield Heights, Ohio.Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills. If you meet these requirements and are interested in being a vi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager, Customer Experience

Manager, Customer Experience

MasterBrandCleveland, OH, US
serp_jobs.job_card.full_time
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Care Manager

Customer Care Manager

nVentSolon, OH, US
serp_jobs.job_card.full_time
We're looking for people who put their innovation to work to advance our success and their own.Join an organization that ensures a more secure world through connecting and protecting our customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Account Manager - (on-site)

Customer Account Manager - (on-site)

EmbraerCleveland, OH, US
serp_jobs.job_card.full_time
Aircraft Support Representative.Acts as the key representative for our clients or operators, to solve operational, technical, and administrative problems regarding aircraft / spare parts operation an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Care Manager II

Customer Care Manager II

PulteGroupMedina, OH, US
serp_jobs.job_card.full_time
Build a Career That Builds Your Future with PulteGroup!.Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired employees, meaningful careers, and a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Regional Customer Service Manager

Regional Customer Service Manager

Creative Financial StaffingMogadore, OH, US
serp_jobs.job_card.full_time
Regional Customer Service Manager.Why This Opportunity Stands Out.Regional Customer Service Manager).Regional Customer Service Manager. Lead and grow a full-service customer service operation within...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
PT Customer Experience Manager

PT Customer Experience Manager

MichaelsMentor, OH, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Veterans StaffingBedford, OH, US
serp_jobs.job_card.full_time
Public Storage Job Opportunity.Public Storage is the self-storage industry leader and we are hiring now! Earn $14.Our benefits total rewards package available to our team : We work flexible and full...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Digital Product Manager - Vendor Management

Digital Product Manager - Vendor Management

KeyCorpCleveland, OH, US
serp_jobs.job_card.full_time
At KeyBank we are looking for passionate, multi-disciplinary product managers who are as comfortable leading a brainstorm as they are building a data model. We need product people who are as passion...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Retail Manager Customer Experience Manager PT In-2

Retail Manager Customer Experience Manager PT In-2

MichaelsAvon, OH, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30