Financial Aid Coordinator

Financial Aid Coordinator

Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs.

The Financial Aid Coordinator advises undergraduate students and participates in all functions and processing of Federal, State and Institutional financial aid programs. The Coordinator provides customer service, processes daily tasks, monitors reports, creates adjustments, resolves issues, and verifies student eligibility for student loans, grants and scholarships.

Duties & Responsibilities :

• Provide customer service and counseling to financial aid applicants and families via phone, email, in person and virtual visits.
• Process federal, state and institutional aid for eligible students so they can receive an accurate financial aid package and financial aid disbursements in a timely manner.
• Advise a pool of undergraduate students and monitor eligibility and disbursement of aid.
• Reconcile Federal Work Study (FWS) and monitor student eligibility throughout the year.
• Manually package summer financial aid and repackaging any other students as necessary.
• Verify student aid applications for eligibility; process and track verification documents as well as other required documentation to complete aid eligibility.
• Resolve over-awards and adjust the students budget accordingly and / or ensure funds are reduced or returned as needed.
• Assist with the review of students satisfactory academic progress and help explain the appeals process to students.
• Participate in events and presentations for current and prospective students, such as new student orientations and open houses.
• Advise students on proper documentation for verification, Changes in Financial Situations and Dependency Overrides; and have knowledge on what is eligible supporting documentation.
• Participate in training and professional development opportunities.
• Trains and supervises student workers including maintaining students work schedules and assignments.
• Performs other related duties as assigned.

Minimum Qualifications :

Preferred Qualifications :

Knowledge, Skills & Abilities :

Travel Requirements : 5% Opportunities for Enrollment Management / Financial Aid professional development and conferences may require travel.

Employment Policies and other information :

Failure to accurately describe work experience, or failure to submit college transcripts may result in an applicant not being admitted to the exam.

UIS an affirmative action / equal opportunity employer with strong institutional commitment to recruitment and retention of a diverse and inclusive community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current or former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and / or interview process. Requests may be submitted by contacting UIS HR at hremployment@uis.edu or call 217-206-6652.