Talent.com
Vice President of Customer Experience
Vice President of Customer ExperienceVirtualVocations • Erie, Pennsylvania, United States
Vice President of Customer Experience

Vice President of Customer Experience

VirtualVocations • Erie, Pennsylvania, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Customer Experience.

Key Responsibilities

Lead and manage teams across Onboarding, Support, Customer Success, and Ongoing Services

Develop and implement a customer experience strategy to enhance retention and drive upsells

Oversee key customer metrics and collaborate with Sales and Product to identify revenue opportunities

Required Qualifications

7+ years of experience in customer-facing roles within enterprise or mid-market B2B SaaS

Experience with complex onboarding processes and multi-module enterprise software

Proven success in driving customer outcomes across various functions

Track record of building and scaling high-performing teams

Data-driven mindset with a focus on metrics and continuous improvement

serp_jobs.job_alerts.create_a_job

President Experience • Erie, Pennsylvania, United States

Job_description.internal_linking.related_jobs
VP of Construction (Pipeline & Facilities)

VP of Construction (Pipeline & Facilities)

Gpac • Erie, Pennsylvania, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
A trusted provider of construction, pipeline, and facility services for the oil and gas industry across Pennsylvania, Ohio, and West Virginia. Our success is built on strong leadership, operational ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days
Executive Director Assisted Living $10K bonus!

Executive Director Assisted Living $10K bonus!

New Perspective • Erie, PA, US
serp_jobs.job_card.full_time +1
Executive Director Assisted Living $10K Bonus!.We're seeking an experienced and compassionate.In this role, you'll guide a dedicated team, ensure exceptional resident care, and manage daily operati...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
LEAD SALES ASSOCIATE-FT in FAIRVIEW, PA S15315

LEAD SALES ASSOCIATE-FT in FAIRVIEW, PA S15315

Dollar General • Fairview, Pennsylvania, United States
serp_jobs.job_card.full_time
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
P-18719 Teller

P-18719 Teller

Northwest Bank • North East, PA, United States
serp_jobs.job_card.full_time
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Relationship Banker

Relationship Banker

First National Bank of Pennsylvania • North East, PA, United States
serp_jobs.job_card.full_time
Make a difference - for us and for your future.This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible f...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mental Health Therapist

Mental Health Therapist

SonderMind Careers • Albion, PA, US
serp_jobs.job_card.full_time
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Sales Associate - Store 30 - Meadville

Sales Associate - Store 30 - Meadville

Country Fair • Conneaut Lake, Pennsylvania, US
serp_jobs.job_card.temporary
The most important people at Country Fair are the ones who serve our customers on a day to day basis.That’s not just our belief. that’s our way of life.Sales Associates are our first contact with o...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Execution Specialist

Execution Specialist

Reeledge • Corry, Pennsylvania, United States
serp_jobs.job_card.full_time
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company seeking talented and motivated indi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Full-Time Customer Experience Coordinator

Full-Time Customer Experience Coordinator

TJX • Meadville, PA, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
LEAD SALES ASSOCIATE-PT in FAIRVIEW, PA S15315

LEAD SALES ASSOCIATE-PT in FAIRVIEW, PA S15315

Dollar General • Fairview, Pennsylvania, United States
serp_jobs.job_card.part_time
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Financial Center Assistant Manager

Financial Center Assistant Manager

Northwest Bank • North East, PA, United States
serp_jobs.job_card.full_time
As a Financial Center Assistant Manager, you will be responsible for assisting the Financial Center Manager in overseeing daily operations, managing staff, and ensuring exceptional customer experie...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
SALES ASSOCIATE in FAIRVIEW, PA S15315

SALES ASSOCIATE in FAIRVIEW, PA S15315

Dollar General • Fairview, Pennsylvania, United States
serp_jobs.job_card.part_time
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Full-Time Teller

Full-Time Teller

Northwest Bank • Mayville, NY, United States
serp_jobs.job_card.full_time
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Commercial Analytics and Insights (Non- Technical)

Director of Commercial Analytics and Insights (Non- Technical)

HireTalent • Erie, PA, US
serp_jobs.job_card.permanent
Director Of Commercial Analytics And Insights.Location : Erie, PA Duration : Direct Hire (Permanent Role).The Director of Commercial Analytics and Insights is a key leadership role responsible for dr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Growth

Director of Growth

LIFE-NWPA • Meadville, PA, US
serp_jobs.job_card.full_time
Interested in a role where it’s not just about hitting numbers, but about expanding access to the best model of care for some of the most vulnerable seniors in our communities and where every...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Executive Director Assisted Living $10K bonus!

Executive Director Assisted Living $10K bonus!

New Perspective Senior Living LLC • Titusville, PA, US
serp_jobs.job_card.full_time +1
We’re seeking an experienced and compassionate.In this role, you’ll guide a dedicated team, ensure exceptional resident care, and manage daily operations with heart and accountability.F...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
STORE MANAGER IN TOWNVILLE, PA

STORE MANAGER IN TOWNVILLE, PA

Dollar General • Townville, Pennsylvania, United States
serp_jobs.job_card.full_time
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed

Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDG • North East, Pennsylvania, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Five Below • Meadville, PA, US
serp_jobs.job_card.full_time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Relationship Banker (Part-Time)

Relationship Banker (Part-Time)

First National Bank of Pennsylvania • North East, PA, United States
serp_jobs.job_card.part_time
Make a difference - for us and for your future.This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible f...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted