Patient Service Representative

Position Title : Patient service Rep

Location : Las Vegas, NV 89128

Duration : Contract 3+ months (possibilities of extension)

Schedule : Monday to Friday, 8 : 00 AM – 5 : 00 PM

Interview Mode : Telephonic

Key Responsibilities :

• Manage administrative intake for facilities, provider offices, and members.
• Coordinate service requests with hospitals, clinics, facilities, and clinical teams.
• Process referrals and prior authorizations including intake, notifications, and census updates.
• Support clinical staff by preparing documents and triaging cases for coverage review.
• Resolve inquiries from members and providers efficiently and professionally.
• Operate in a high-volume, customer service-driven environment, primarily over the phone.

Required Software Skills :