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Customer Service Representative

Hanes CompaniesBethel Park, PA, US

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Job Description

Hanes Geo Components (HGC), a division of Leggett & Platt Inc., is seeking a Customer Service Representative (CSR). HGC is the leading distributor of geosynthetics, erosion control, and soil stabilization products used in the construction industry.

Primary responsibilities are :

Accurately enter customer orders that are received on the telephone or electronically
Greet and assist customers who walk-in for orders
Communicate with customers regarding any challenges to their order such as logistics, inventory adjustments and etc.
Provide professional administrative support for the location
Prepare and submit customer quotes

Qualifications :

Focused on providing exceptional customer service

Excellent verbal and written communication skills

Ability to multi-task

Proficient and accurate with data entry, competent math skills (converting square feet to square yards)

Exceptional computer skills

An associate degree in business, marketing, etc. is preferred

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health / dental / vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!

Equal Employment Opportunity / Veterans / Disability Employer

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Customer Service Representative • Bethel Park, PA, US