Contracts Manager

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLLT Revenue Enablement Contracts Manager - Contracts & Deal Operations (Chicago or Atlanta based)

Mission : Drive revenue growth by accelerating deal velocity through strategic contract negotiations, risk mitigation, and sales process optimization. Serve as the critical link between legal compliance and business objectives, ensuring deals close efficiently while protecting company interests.

This role requires someone who sees contracts as revenue enablement tools, not compliance hurdles - a business partner who gets excited about helping sellers win while protecting company interests.

Strategic Responsibilities :

Revenue Partnership & Deal Velocity

Partner with Sales Teams as an extension of their deal strategy, removing contracting friction that impacts close rates and deal size

Negotiate enterprise SaaS agreements, MSAs, and SOWs, upsell, cross sell, renewals and terminations with decision-making authority up to defined risk thresholds, minimizing approval friction.

Analyze deal structures and pricing models to optimize revenue recognition and reduce legal risk while maintaining competitive positioning

Drive continuous improvement in deal cycle time through template optimization, playbook development, and process automation

Business Impact & Risk Management

Identify and mitigate terms that may impact margin, cash flow, and renewal likelihood

Develop and execute contracting strategies that support business objectives including expansion revenue, multi-year commitments, and strategic partnerships

Proactively identify and resolve potential deal blockers before they impact forecasted revenue

Collaborate with Product, Finance, Security, Risk and Legal teams to structure complex deals involving custom development, integrations, or non-standard deployment models

Manage contract terminations, billing disputes, and customer escalations to protect revenue and maintain relationships

Lead renewal negotiations and expansion discussions to maximize customer lifetime value

Resolve payment issues and billing concerns in partnership with Finance team

Process Innovation & Enablement

Build and optimize contract templates, terms libraries, and approval workflows that reduce cycle time without increasing risk

Train and enable sales teams on contract positioning, negotiation tactics, and competitive differentiators

Manage contract repository and data analytics to identify trends, bottlenecks, and optimization opportunities

Essential Qualifications :

Technology Sales Operations Experience

Minimum 7 years in contract negotiations within technology companies, with at least 3 years partnering with the business in deal desk, sales operations, or revenue operations roles

Deep expertise in SaaS business models including subscription pricing, usage-based billing, and enterprise licensing structures

Proven track record managing enterprise B2B technology deals ($100K+ ACV) through complex sales cycles

Experience with CRM systems (Salesforce preferred), CPQ tools, and contract lifecycle management platforms

Strategic Business Acumen

Bachelor's degree in business, legal studies, or equivalent experience in technology sales environment

Demonstrated ability to balance legal compliance with business objectives under tight, rapid-paced deal deadlines

Experience working autonomously with defined decision-making authority and escalation protocols

Partnership & Communication

Exceptional relationship-building skills with sales teams, legal counsel, and C-level stakeholders

Proven ability to translate complex legal concepts into business language and vice versa

Track record of driving process improvements that measurably impact deal velocity or win rates

Thrives in a fast-paced environment with a solution-oriented "yes, and here's how" mentality that energizes our sellers and customers.

Preferred Qualifications :

Experience with Adobe Sign, DocuSign, or similar e-signature platforms

Federal / government contracting experience for public sector deals

Legal operations or paralegal background in technology companies

Success Metrics :

Deal cycle time reduction

Contract approval bottleneck elimination

Sales team satisfaction

Revenue impact through optimized deal structures

Risk mitigation effectiveness

Estimated compensation for this position :

90,000.00 - 115,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location :

On-site -Atlanta, GA, Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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