Talent.com
Senior ESS Field Support Technician - Northern Virginia

Senior ESS Field Support Technician - Northern Virginia

DiversifiedSilver Spring, MD, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including :

  • Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
  • Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
  • Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY
  • Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

Founded in 1993, we're a global organization serving local needs with associates worldwide. Learn more at onediversified.com and follow us on LinkedIn and Twitter .

What part will you play?

The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments : Business / corporate offices, warehouses / distribution centers, data centers, as well as construction sites.

This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.

The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request.

NOTE - US Citizenship is a requirement for this position due to the government customers it supports.

What will you be doing?

  • Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break / fix repair of faulty systems and equipment.
  • Act as the liaison between the on-site team and Diversified Service management.
  • Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas.
  • Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues.
  • Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users.
  • Daily / weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
  • Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems.
  • Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
  • Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems.
  • Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve / evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems.
  • Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date / time through final resolution date / time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
  • Interface with client executive and "C" level personnel in a highly professional manner.
  • Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
  • Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
  • Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and / or other large venue spaces.
  • What do we require from you?

  • High School Diploma or equivalent
  • US Citizenship
  • Minimum 21 years of age, due to the position including a company furnished vehicle.
  • Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA)
  • 3-5 years of experience in enterprise level Security System support
  • Competencies in AutoCAD / Visio adequate to read drawings
  • Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings
  • Basic wiring skills
  • General proficiency with computers and specialized software applications specific to the ESS industry
  • Knowledge and experience in computer networking configuration / troubleshooting
  • Must present well as client facing and working with high level executives within high pressure meeting situations
  • Must maintain a valid driver's license with clean driving record
  • Must be able to stand, kneel and / or crouch for long periods of time
  • Must be able to work in high places, as well as small, cramped places
  • Must be able to work in hot humid places, as well as cold places
  • Must be able to properly use hand / power tools, ladders, and subsequent safety equipment
  • Must be able to lift / maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently : bend, kneel, stand, and walk for extended periods of time
  • Must pass a background screen and drug test.
  • To learn more about becoming part of the Diversified team, visit us at http : / / diversifiedus.com / about / careers / or email us at careers@onediversified.com .

    Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com .

    Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

    serp_jobs.job_alerts.create_a_job

    Field Support Technician • Silver Spring, MD, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Field IT Support Technician

    Field IT Support Technician

    ManTechSpringfield, VA, US
    serp_jobs.job_card.full_time
    Field IT Support Technician Lead.This position will transition to Herndon, VA by late 2025 or early 2026.In this leadership role, you will guide a team in performing diagnostic, repair, and mainten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Care Technician

    Patient Care Technician

    DaVita IncUpper Marlboro, MD, US
    serp_jobs.job_card.full_time
    DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an exceptional difference in the lives of our patients and their families deali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    Swan Analytical USABaltimore, MD, US
    serp_jobs.job_card.full_time
    Swan Analytical USA is seeking a Field Service Technician to join our dynamic team.The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Emergency Services Technician / EMT

    Emergency Services Technician / EMT

    MEDSTAR HEALTHUpper Marlboro, MD, United States
    serp_jobs.job_card.full_time
    MedStar Health is looking for a Full-time (36 hours / 1week) Rotating Shifts - EMT / Emergency Services Support Assistant to join our team at MedStar Georgetown University Hospital!.The Emergency Ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior HVAC Technician

    Senior HVAC Technician

    ABM IndustriesAlexandria, VA, United States
    serp_jobs.job_card.full_time
    ABM is looking for a senior commercial HVAC technician for our mobile HVAC service operations division.The qualified technician will be able to fully diagnose, repair, and perform maintenance on al...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior ESS Field Support Technician - Northern Virginia

    Senior ESS Field Support Technician - Northern Virginia

    DiversifiedWashington, DC, United States
    serp_jobs.job_card.full_time
    At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Love the outdoors & working with your hands? Be a field tech!

    Love the outdoors & working with your hands? Be a field tech!

    Quality Counts LLCHerndon, VA, United States
    serp_jobs.job_card.full_time +1
    Do you love the outdoors, dont mind a little dirt on your hands, and sitting at desks just isnt your thing? If you answered yes to all three, then this job is the right one for you! Quality Counts ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Support Engineer

    Senior Support Engineer

    Genetics & IVF Institute, Inc.Fairfax, VA, US
    serp_jobs.job_card.full_time
    Genetics & IVF Institute, Inc.IVF center in the United States.Since then, we have grown into an international family of companies providing compassionate and comprehensive reproductive technolo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Semiconductor Field Service Technician III

    Semiconductor Field Service Technician III

    Canon U.S.A., Inc.Manassas, Virginia, United States, 20110
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Semiconductor Field Service Technician III.Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Echo Technician - $2,144 per week

    Travel Echo Technician - $2,144 per week

    MedPro Healthcare Allied StaffingClinton, MD, United States
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel Echo Technician for a travel job in Clinton, Maryland.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking a q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    EEG / EMU Technician I

    EEG / EMU Technician I

    Johns Hopkins MedicineBaltimore, MD, US
    serp_jobs.job_card.full_time
    Provides care to patients with intractable seizure disorder problems.Operates epilepsy monitoring and computer equipment. Performs special treatments associated with the care of acutely ill patients...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Care Technician - ED

    Patient Care Technician - ED

    Johns Hopkins MedicineColumbia, MD, United States
    serp_jobs.job_card.full_time
    Location : Johns Hopkins Howard County Medical Center,.Category : Nursing Support / Patient Care.Johns Hopkins Howard County Medical Center is a private, not-for-profit, community health care provider,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Care Technician

    Patient Care Technician

    DaVitaUpper Marlboro, MD, United States
    serp_jobs.job_card.full_time
    Mercantile Lane Suite 105,Largo,Maryland,20774,United States of America.DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technician Structure Cabling Systems

    Technician Structure Cabling Systems

    TEAlexandria, VA, US
    serp_jobs.job_card.full_time
    Your Career Search Stops Here!!.Building Infrastructure Group, Inc.BIG) is an industry leader in the Structured Cabling Systems (SCS) & Audio / Visual (AV) Systems industry in the Mid-Atlantic re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Field Performance Technician

    Sr. Field Performance Technician

    SunrunBELTSVILLE, Maryland, United States
    serp_jobs.job_card.full_time
    Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth.It’s why we’ve become the #1 home solar and battery company in America.Today, we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    Ecolab Inc.Ashburn, VA, US
    serp_jobs.job_card.full_time
    As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Emergency Vehicle Operator / EMT MS Transport

    Emergency Vehicle Operator / EMT MS Transport

    MEDSTAR HEALTHHughesville, MD, United States
    serp_jobs.job_card.full_time
    Are you looking for an exciting and rewarding career whereyou can make a difference every day?.Join our ground transport team in. Marylandas an Emergency Vehicle Operator / EMT where youllmedically tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Floor Service Technician (Evening Shift)

    Floor Service Technician (Evening Shift)

    VHC HealthArlington, VA, United States
    serp_jobs.job_card.full_time
    Floor Service Technician (Evening Shift).The Environmental Services Floor Technician performs Environmental Services duties and floor care per department policies and procedures, and in accordance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Echo Technician

    Travel Echo Technician

    MedPro Healthcare Allied StaffingClinton, MD, US
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel Echo Technician for a travel job in Clinton, Maryland.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Environmental Service Tech l

    Environmental Service Tech l

    Sentara HealthcareWoodbridge, VA, US
    serp_jobs.job_card.full_time
    Environmental Services Technician I.The Environmental Services Technician I is responsible for maintaining a clean, orderly, and sanitary environment in assigned areas. This role requires safe work ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days