Medical Assistant Chronic Care Coordination & Documentation Specialist (Brooklyn)

Position Overview :

We are seeking a detail-oriented and organized Chronic Care Coordinator (Medical Assistant) to join our care coordination team, focusing primarily on documentation upload and chart review, with occasional support for patient phone calls as needed. This non-clinical, remote role is ideal for medical assistants who are experienced with chronic care documentation and comfortable using electronic health record (EHR) systems.

Key Responsibilities :

Accurately upload and manage patient documentation within EHR systems

Conduct comprehensive chart reviews to ensure accuracy, completeness, and compliance

Identify and report missing or outdated documentation to the appropriate care team members

Provide occasional coverage for patient phone calls, such as follow-ups or care coordination support

Communicate professionally with patients when needed to support continuity of care

Collaborate with clinical staff to maintain up-to-date patient records

Ensure full compliance with HIPAA and internal confidentiality standards

Qualifications :

2+ years of experience as a medical assistant

Previous experience with chart review, documentation, or care coordination.

Proficiency with EHR / EMR systems

Strong attention to detail, organization, and time management

Excellent written and verbal communication skills

Ability to work independently and manage remote workflows

Comfortable handling occasional patient phone interactions professionally

Knowledge of CMS chronic care management billing codes

HIPPA compliance and patient confidentiality