CHHUNY Care Manager

Job Title : CHHUNY High Needs Care Manager

Location : Finger Lakes Region, NY

Employment Type : Full-Time. Monday - Friday 8AM - 4PM

Job Summary :

The CHHUNY High Needs Care Manager serves as the primary coordinator for children and youth with complex needs within the Children’s Health Home of Upstate New York (CHHUNY) network. This role is essential in helping families navigate medical, behavioral, and social service systems through comprehensive care planning, consistent follow-up, and a collaborative team approach. You’ll act as the central communication hub, ensuring all providers are working toward the best interest of the child or youth.

Minimum Qualifications

To serve high-acuity enrollees, applicants must meet one of the following :

Bachelor’s degree in a related field with 2 years of relevant experience

Licensed Registered Nurse (RN) with 2 years of relevant experience

Master’s degree in a related field with 1 year of relevant experience

Skills & Competencies

Strong interpersonal and communication skills, including the ability to engage with diverse populations

Solid knowledge of medical, behavioral health, and community support systems

Excellent time management, problem-solving, and multitasking abilities

Ability to work independently and within an interdisciplinary team

Experience with electronic health records and Microsoft Office (Word, Excel, Outlook)

Must be comfortable providing services in community-based settings

Typing proficiency of 30+ WPM

What We’re Looking For

Passionate about improving outcomes for children and families

A strength-based, trauma-informed, and culturally responsive approach to care

A team player with flexibility, initiative, and a collaborative mindset