911 Communications Officer II

Apply for Job Job ID 291180

Location Atlanta, Georgia

Full / Part Time Full-Time

Regular / Temporary Regular

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About Us

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and / or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Job Summary

Operate the public safety radio, telephone and computer equipment; maintain communication with others and police personnel. Monitor alarm systems, receive calls, for service and information from public, and dispatch personnel to the scene to provide service and assistance. Input data into computer to create and maintain records of activities and services. Receive and input all incoming emergency and non-emergency telephone and radio messages to appropriate public safety personnel. Under the direct supervision of the Communications Supervisor, the communications officer receives the request for police, fire and emergency medical assistance from the public.

Responsibilities

Job Duty 1 -

Operate police radio, telephone, and computer equipment.

Job Duty 2 -

Maintain communication with Officers and public in emergency and non emergency situations.

Job Duty 3 -

Monitor burglar and fire alarms, CCTV, and card access systems, receive calls for service.

Job Duty 4 -

Dispatch appropriate personnel to the scene to provide service and assistance.

Job Duty 5 -

Input data into computer systems to create and maintain records of activities and services.

Job Duty 6 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

High school diploma, GED Certificate or Vocational School Diploma

Other Required Qualifications

Georgia POST Communication Officer Certification or the ability to obtain certification within 12 months.

Required Experience

Three to four years of job related experience

Preferred Qualifications

Preferred Educational Qualifications

Technical Diploma, Associate's Degree or two years college course work

Knowledge, Skills, & Abilities

SKILLS

excellent verbal communications skills; ability to remain calm under stressful situations; solid working knowledge in dispatching, data compilation, data entry, regulations and laws

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and / or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here : https : / / www.usg.edu / policymanual / section6 / c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel.

This position does not require security clearance.

This position is located in Atlanta, GA

Salary Job Grade A5

Recruiting Range : $36,150.40 / $17.38 - $49,171.20 / $23.64

Background Check

Successful candidate must be able to pass a background check. Please visit http : / / policylibrary.gatech.edu / employment / pre-employment-screening.