Intern, Retention Marketing

Job ID : 274937

Location Name :

FSC REMOTE SF / NY / DC -173(USA_0173)

Address :

FSC, Remote, CA 94105, United States (US)

Job Type : Full Time

Position Type : Intern / Trainee

Job Function : Internship

Remote Eligible : Yes

Company Overview :

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose : to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by a common goal - to

reimagine the future of beauty .

The Opportunity : COMPANY OVERVIEW :

At Sephora, we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose : to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by a common goal - to

reimagine the future of beauty .

THE OPPORTUNITY :

Sephora Internships provide an inclusive and comprehensive experience that equips young professionals with the tools needed to align their passions with work. The 10-week internship program develops early career professionals by providing interns with hands-on learning, personal and professional networking opportunities, and the ability to work on projects that directly impact the business.

The Sephora internship program is also a prerequisite for consideration for LEAP, the cross-functional rotational program that provides on-the-job training in each of three Business Units-Supply Chain, Marketing, and Merchandising, over the course of nine months. LEAP prepares successfully performing trainees for a full-time, entry-level role in one of the three Business Units. Interns are invited to apply to LEAP at the beginning of the summer internship.

PROGRAM DETAILS :

An inclusive and engaging experience that develops technical and professional skills through weekly virtual workshops, networking opportunities, and career panels that provide exposure to Sephora's career growth opportunities.

2025 PROGRAM DATES :

June 1 - August 14, 2026

Working hours : 36hrs / week. Monday - Friday, PST

June 15 - 19, 2026 : On-Site Week in San Francisco at headquarters office

June 29 - July 3, 2026 : Week off for Summer Shutdown

Your role at Sephora :

As a Retention Marketing Intern, you will join a team of marketers to drive and deliver the Sephora Retention Team's business goals and objectives. Reporting to the Senior Manager, you will assist Sephora's high-performing Retention Marketing channels, inclusive of Email, Direct Mail, and Mobile Messages (App Push, SMS). The ideal candidate has a strong familiarity or expertise of the channels, and an ability to manage multiple initiatives with a high level of collaboration, strong attention to detail and a proactive spirit.

Each day at Sephora is different with new opportunities to realize, problems to solve and tasks to tackle, but here is an idea of some of the things you will work on :

Develop a strategy focused on identifying opportunities and ideas for Retention to take a more client focused approach and how to maximize our new ability to orchestrate across email, sms and app push

Assist the Senior Marketing Manager in Email campaign execution

Support execution of day-to-day campaigns to deliver client-centric, personalized campaigns and recommend optimizations using data-driven insights

Collaborate with Retention Marketing Operations team to QA emails to ensure correct content, linking, tracking to deliver a flawless client experience

Execute Email channel and campaign strategies and program optimizations

Support Retention Marketing team in special projects and initiatives, potentially including

Assisting standing up a new category of campaigns

Keeping a strong pulse on retention & industry trends and innovation through competitive marketplace analysis

Develop, grow, and have fun!

To help ensure success, we are requiring the following characteristics, skills and experiences :

Education And Experience

Currently working on completion of Bachelor's degree in related field in Business, Analytics, Marketing, or Communications and is currently a junior or senior in credit hours

Strong familiarity and interest (ideally direct experience and expertise) with Retention Marketing channels including email, mobile messaging (app push, SMS), and direct mail

Data-driven mindset with the ability to gather insights and draw conclusions

Working foundation of business acumen, particularly with how Retention Marketing drives sales, engagement, and lifetime value

Excellent written and verbal communication skills with strong proficiency in Microsoft applications (PowerPoint, Word, Excel)

Ability to work well in a fast-paced team environment

Characteristics

Innate sense of intellectual curiosity that drives you to be constantly learning

Highly collaborative with strong interpersonal skills to partner effectively across various business partners

Taking initiative in problem solving and out of the box thinking

Adaptable to a variety of tasks and projects

Positive attitude - eager to get involved in projects

ELIGIBILITY REQUIREMENTS :

Graduating in 2026 or 2027 (undergraduate or graduate degree)

Remote program - work schedule must align with Pacific Standard Time

Must permanently reside and work in the U.S.

Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions

Available from June 1 - August 14, 2026

Available for the 1-week On-Site office experience in San Francisco, CA

The target hourly pay for this position is $25.00 - $25.00 per hour. The actual hourly pay offered depends on a variety of factors, which may include, as applicable, the individual applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and / or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which include comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount / perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you'll enjoy...

The people.

You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.

The learning . We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

The culture . As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can

unleash your creativity , because we've got disruptive spirit. You can

learn and evolve , because we empower you to be your best. You can

be yourself , because you are what sets us apart.

This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military / veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.