Referral Clerk - Camp Pendleton

U.S. Got People (USGP) Schedule : Full-Time, Monday to Friday | Holidays and Weekends Off Pay : $17.75 per hour + Health and Welfare Stipend

Job Summary

U.S. Got People (USGP) is seeking a dedicated Referral Clerk to support military service members, veterans, and their families at Camp Pendleton. This role provides essential administrative support in a healthcare setting and is part of a mission-focused team.

Duties and Responsibilities

Identify and track eligible beneficiaries for referral to specialty care outside of the clinic.

Monitor and document the flow of all beneficiary referrals.

Generate weekly reports on referrals that are not activated, pending appointments, and patient no-shows.

Communicate with Case Managers on a weekly basis or as needed to ensure coordinated patient care.

Process monthly referrals to network providers.

Participate in weekly team or department meetings.

Monitor clinic queues to ensure referrals are closed within the required timeframes.

Perform clerical tasks that may require standing, walking, sitting, bending, or lifting. Must be able to lift 25–50 pounds and access high shelving units with the use of step ladders.

Benefits

Competitive hourly pay of $17.75 plus a health and welfare stipend.

Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401(k).

Paid Time Off and Sick Leave.

Holidays and weekends off.

Minimum Qualifications

High school diploma or GED equivalent.

At least one year of experience in medical scheduling.

Typing speed of 50 words per minute or greater; a typing certificate is required.

Basic Life Support (BLS) certification through the American Red Cross or American Heart Association is required.

Immunization Requirements

Must be current or able to obtain the following immunizations :

Hepatitis B (series and titer)

Tdap (Tetanus, Diphtheria, Pertussis)

MMR (Measles, Mumps, Rubella)

Varicella (Chickenpox)

Tuberculosis (TB) test

Current Influenza vaccine

COVID-19 vaccine (if applicable)

This position offers an opportunity to contribute to the care of the military community in a structured and supportive environment.