Application Analyst - Onsite based @ St Mary's Hospital - Tucson, AZ

Overview

Application Analyst — Onsite based at St Mary's Hospital, Tucson, AZ. Under the supervision of a team lead or manager, focuses on application support and service delivery to achieve optimal patient safety, financial, and workflow efficiencies. Responsibilities include vendor engagement, support of hospital-based applications and processes, and assistance with integration to enterprise solutions. Participation in system-wide projects and strong collaboration with teammates is expected.

Responsibilities

• Support the use of software applications, data feeds and peripherals utilized across the Enterprise
• Perform system maintenance and provide software application support to maintain uptime
• Investigate, diagnose and resolve issues within software applications
• Develop and maintain troubleshooting / how-to documents to enable knowledge sharing
• Define and document technical, operational and support processes
• Provide support to higher level managers or serve as a team member on complex projects
• Monitor applications for performance issues and communicate findings to stakeholders
• Provide front-line, second level support as part of the IT Operations team
• Support critical service management processes : Incident Management, Problem Management, Change Management, Application Enhancements
• Communicate technical information clearly to internal and external stakeholders
• Participate in an On-Call rotation and occasionally work after-hours / weekends to support the technology organization
• Assist with departmental goals and facilitating user group sessions to identify and solve problems
• Coordinate with vendors and support services to install, implement and support systems
• Serve as a liaison between clinicians, ancillary departments, and vendors to align clinical and IT standards with workflow, processes, and policies
• Assist with coordination of local and enterprise level resources as required
• Attend onsite Leadership Huddles

Knowledge, Skills and Abilities

Minimum Qualifications

Preferred Qualifications

Working Conditions

Home base will be St Mary's Hospital , however local travel within the market may be required. The selected candidate may be subject to a Motor Vehicle Record check.

The statements above describe the general nature and level of work performed by people assigned to this job. They are not an exhaustive list of duties, responsibilities, knowledge, skills and abilities associated with the job.

Tenet Healthcare / USPI complies with federal, state, and local laws regarding mandatory vaccination of its workforce. If offered and required to be vaccinated, proof of full vaccination or an approved exemption will be required prior to start date. If exempt, periodic testing may be required in accordance with applicable law.

Employment practices will not be influenced by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will provide reasonable accommodations for qualified individuals with disabilities unless doing so would result in undue hardship.

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