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HostAmerican Social - Tampa • Tampa, FL, US
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American Social - Tampa • Tampa, FL, US
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Job Description

Job Description

Job Functions :

  • Live and embraces American Social Vision and Core Values
  • Reports to work on time and prepared for the shift
  • Follows all Image and Appearance standards
  • Has a positive attitude and provides the best service possible
  • Greets guests as they enter the restaurant
  • Seats guests, maintains the waiting list, and notifies waiting guests when seating is available
  • Utilizes seating system (i.e. Open Table) to ensure proper guest flow
  • Monitors reservations and properly communicates updates with managers and guests
  • Communicates with servers and managers regarding availability of tables, station assignments, seating of large parties, or special requests
  • Communicates with Table Assistants and Bussers and informs them of tables that need resetting
  • Ensures host area(s) is stocked with adequate supplies (menus, silverware, business cards, etc).
  • Inspects restrooms and lobby floors for cleanliness and cleans as necessary to maintain sanitation standards
  • Performs additional duties including participating in pre-shift meetings, rolling silverware, updating seating plans, maintaining floors, cleaning windows, and emptying trash
  • Has food and beverage knowledge and is able to answer questions regarding the menu
  • Answers telephone and provides directions, hours of operation, take-out orders, etc.
  • Assists other employees with stocking stations, bussing, sweeping, refilling water glasses, running food, wiping, cleaning, resetting tables, and taking / assembling take-out orders.
  • Supports restaurant maintenance by stocking supplies and keeping it clean and organized
  • Practices teamwork during all shifts and supports both FOH and BOH priorities
  • Works cohesively with all Team Members
  • Flexible to assist in other departments as requested
  • Works well under pressure
  • Follows the direction of the Managers on duty
  • Supports and follows all Marketing initiatives

Qualifications :

  • Minimum of 18 years of age
  • Ability to work Late Night shifts, potentially to between 12 AM – 3AM
  • Works assigned scheduled shifts
  • Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) a plus
  • Food handling certificate a plus
  • Fluent in English; able to speak, read, write
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to transport items up to 30 pounds
  • Remain in stationary position for up to 4 hours throughout work shift
  • Satisfactorily communicate with guests, management and co-workers to their understanding
  • Must be available to work weekends and holidays
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