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Care Coordinator II - 100% Remote in South Carolina

Care Coordinator II - 100% Remote in South Carolina

BCForwardColumbia, SC, US
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Job Description

Job Description

BCforward is currently seeking a highly motivated Care Coordinator II for an opportunity in Remote SC

Job Details :

Position Title : Care Coordinator II

Location : Remote SC

Expected Duration : 3 months (Possibility of Extent or conversion)

Pay Rate : $20 / hr. on W2

Shift Details : 8-5 Mon.-Fri. EST

Job Description

Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care / member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care / services of activities.

Education / Experience :

  • Requires a High School diploma or GED
  • Requires 1 – 2 years of related experience

Responsibilities :

  • Provides outreach to members via phone or home visits to engage members and discuss care plan / service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care / service, as appropriate
  • Coordinates care activities based on the care plan / service plan and works with healthcare and community providers and partners, and members / caregivers to accommodate changes or progress, as needed
  • Serves as support on various member and / or provider inquiries, requests, or concerns related to care plan / service plan
  • Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care / service
  • May support performing service assessments / screenings for members and documenting the member’s care needs
  • Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
  • Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
  • Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
  • Provide education on benefits and resources available
  • Performs other duties as assigned
  • Complies with all policies and standards
  • Additional Details :

  • 90% telephonic role
  • 20-35 members a day minimum
  • For every member there is a provider outreach
  • Cross training for programs within team
  • Outbound calls to member and provider
  • Coordinates care activities based on the care plan / service plan and works with healthcare and community providers and partners, and members / caregivers to accommodate changes or progress, as needed
  • Serves as support on various member and / or provider inquiries, requests, or concerns related to care plan / service plan
  • Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care / service
  • May support performing service assessments / screenings for members and documenting the member’s care needs
  • Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
  • Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
  • Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
  • Provide education on benefits and resources available
  • Performs other duties as assigned

    Company Description

    About BCforward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.

    Company Description

    About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

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