Inbound Operations Team Leader

Inbound Operations Team Leader

The pay range per hour is $20.25 - $34.45.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

The Inbound team are experts at unloading trailer deliveries and preparing the merchandise to be stocked on the sales floor.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with the skills and experience of :

• Guest service fundamentals and experience building a guest first culture on your team
• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily / weekly workload to support business priorities and deliver sales goals
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.

As an Inbound Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities :

Work a schedule that aligns to guest and business needs (this may include early morning, evening, overnight shifts and weekends). Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve any issues identified. Enable a consistent experience for our guests by ensuring product is available for purchase. Assist your direct leader in leading and following up on organizational and operational change.

With guidance and assistance from your direct leader, build a team of GM experts from initial selection through onboarding and learning. Develop team members through ongoing training and direction by giving direction and providing feedback when validating work completion. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting / investigating injuries timely and accurately.

Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. If applicable, as a key carrier, follow all safe and secure training and processes. Address all store and offsite emergency and compliance needs. Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. All other duties based on business needs.

This may be the right job for you if : You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Operations Lead. But there are a few things you need from the get-go :

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :