Patient Coordinator or Medical Assistant- General Surgery

Patient Coordinator or Medical Assistant- General Surgery

• Performs receptionist duties, including, but not limited to, meet and greet of walk-in and telephone patients / families
• Pre-registers and verifies patient appointments. Gathers a variety of patient demographic data in advance of scheduled appointment.
• Performs patient in-take, including, but not limited to, collecting and / or confirm patient demographic data, creating patient charts, quickly and accurately data-entering patient info into.
• Creates and files medical records; ensures all required documentation, signatures, etc. are accurate and complete. Takes action to ensure all required data is complete.
• Maintains patient medical records; takes appropriate action to ensure that all records are accurate and up-to-date in accordance with SVHC policies and procedures. Ensures that all records are properly labeled, stored and easily accessed when needed. Will obtain any missing required documentation prior to patient appointment.
• Obtains prior authorizations from insurance companies, and coordinates patient referrals to outside physicians / medical facilities for patients as requested.
• Provides administrative support including, but not limited to, patient registration, receipt and distribution of in-coming and out going mail, filing, copying, faxing, light typing, etc. Takes action to ensure that all work is performed in an accurate and timely manner.
• Receives patient co-pays and collects payments and enters payment information onto patient ledger board. Ensures that all funds are accurately documented and reconciled at the end of each day.

Requirements : High School Diploma or equivalent preferred. Two years of experience in front office support, customer service or related field required. Prior experience in health care preferred.

Benefits available for part-time and full-time employees include :

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