Casino Host

Bally's CorporationRock Island, IL, United States

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Description

About Bally's :

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary :

As a Casino Host at Bally's, you will support the Company's Player Development initiatives by identifying, qualifying, and computerizing target customers. This position's starting salary is $45,000.

Essential Functions :

Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Attract, develop, and retain new player patronage through personalized service
Assist in evaluating the casino's host performance initiatives
Assist in the development of programs to increase player worth while staying within established comping guidelines
Greet and host customers, maintaining a high standard of courtesy, friendliness, and hospitable attitude
Arrange special events for quality customers, including, but not limited to, air and ground transportation, accommodations, and tickets to sporting events
Assist with phone solicitation
Perform other duties as assigned

Qualifications :

Must be 21 years of age or older

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board

Must have a high school diploma or equivalent

Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit / Player Services transactions as well as all Illinois Gaming Board regulations

Must be proficient in the entire Microsoft Suite and must be knowledgeable with casino computer systems

High-level public relations and customer service skills are required

Excellent written and verbal communications skills are required

Must have a working knowledge of table games and slot machines

Must be able to work weekends, weeknights, and holidays

Physical Demands :

Regularly required to see, talk, hear, walk, and stand

Frequently required to use hands to handle, feel, and reach

Occasionally required to sit or stoop

Occasionally lift and or move up to 30 pounds

Work Environment :

The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

What's in it for you :

Competitive Salary with annual performance bonus

Comprehensive health coverage plan that includes medical, dental, and vision

401(K) / Company Match

Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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Casino Host • Rock Island, IL, United States