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Principal Consultant

Principal Consultant

KION GroupGrand Rapids, MI, US
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Principal Solution Consultant

Dematic is seeking a dynamic Principal Solution Consultant with 15+ years of expertise in warehouse / distribution operations and material handling solutions (mechanical design, machine control, WCS) to lead program-level client engagements, develop strategic "best in class" solutions, build tools and processes for the department, and mentor younger consulting and concepting team members. This role involves acting as a trusted advisor to top management, providing critical technical guidance, mentoring team members, planning, concepting, and validating complex material handling automation solutions with Solution Development colleagues, clients, sales, product, and software management.

Why You'll Love Working Here :

  • You'll be a key player in shaping the future of intralogistics, directly impacting client success through innovative solutions and strategic guidance, while also mentoring and developing future leaders within Dematic.
  • This role offers a unique blend of strategic thinking, technical expertise, and mentoring of team members, providing stimulating challenges and the satisfaction of seeing solutions come to life and team members grow.
  • Dematic values expertise and offers opportunities for career advancement, allowing you to become a recognized leader in the industry while expanding your knowledge and network on a global scale.

Job Description

Key Responsibilities

  • Expert Leadership & Mentorship : Leverage your deep expertise to mentor and train team members, develop tools and processes used by the department and foster a culture of continuous learning and development.
  • Architect Innovative Solutions with SD team members : Translate complex customer business requirements into solutions that not only meet but exceed Customer expectations.
  • Data-Driven Design : Define methodologies for data collection, analysis, and summarization, expertly analyzing complex customer data to create precise design criteria.
  • Trusted Advisor : Build deep rapport with key clients, becoming their trusted advisor within Dematic's largest accounts, guiding them towards optimal solutions.
  • Strategic Visionary : Stay ahead of the curve within your tech area, prescribing current and future operating strategies and technologies.
  • Champion Solutions : Present compelling value propositions to sales and executive-level clients, advocating for the selected solutions and the rigorous process behind them.
  • Demand Driver : Communicate market needs to Dematic's Global Products and Solutions Management, Partnership, and Procurement teams, ensuring we meet evolving demands.
  • Drive Sales Success : Recommend impactful solutions, present them to decision-makers, oversee proposal development, and support the successful close of the sale.
  • Skills & Capabilities

  • Experience : 15+ years in related field, demonstrating key responsibilities & knowledge.
  • Leadership : 7+ years as a subject matter expert, coaching & mentoring senior team members.
  • Technical Expertise : Expert-level understanding of material handling technology & software.
  • Analytical Prowess : Proficient in data analysis and oversight of data analysts.
  • Solution Design : Proficient in concepting with modern tools.
  • Communication Mastery : Excellent written & oral communication for all stakeholders.
  • Adaptability & Certification : Flexible, with PMP / Lean certification preferred.
  • Experience Desired

    Advanced-level, material handling industry experience. DC Operations experience highly desirable.

    Education & Certifications

    Bachelor's degree. Graduate degree strongly preferred.

    Other Requirements

    Up to 20% travel (may include international). Travel is typically short duration Client engagements.

    Additional Job Description

    Ready to Make an Impact? If you're excited to drive innovation in the world of automated logistics and work alongside a talented team, we want to hear from you! Apply today and embark on a rewarding career with Dematic.

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    Principal Consultant • Grand Rapids, MI, US

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