Customer Support RepresentativeVirtualVocations • Oakland, California, United States
Customer Support Representative
VirtualVocations • Oakland, California, United States
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- serp_jobs.job_card.full_time
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A company is looking for a Customer Support Representative to enhance customer experiences and provide effective support.
Key Responsibilities
Deliver high-quality customer support via phone, email, and chat, ensuring issues are resolved
Assist customers and internal teams by troubleshooting complex issues and providing solutions
Track and update support tickets and activities in the CRM while collaborating with various teams
Required Qualifications
1 - 3 years of customer support experience
Experience interacting with a high daily volume of customers
Experience in a fast-paced startup environment is a plus
Experience with Zendesk is a plus
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