KidStrong Carlsbad : Membership Specialist

Kidstrong Membership Specialist

The KidStrong Membership Specialist plays a crucial role in connecting with potential members, driving membership growth at KidStrong Carlsbad. The KidStrong Membership Specialist requires knowledge and skill in lead management, selling, and closing, and will be responsible for executing all aspects of the sales process. The ideal candidate must be highly organized, an excellent listener, and capable of clearly articulating the KidStrong mission. Prior experience in the franchising industry is preferred. The ideal candidate would also have a strong passion for fitness, kids, and education!

Responsibilities :

• Outreach and Engagement :
• Initiate contact with potential members via phone and text to promote KidStrong programs and membership opportunities.
• Utilize scripts and marketing materials provided to effectively communicate the benefits of KidStrong membership.
• Build rapport with leads and trial customers to drive conversions and achieve sales targets.
• Lead Management :
• Qualify leads based on established criteria and assess their needs and interests in KidStrong programs.
• Provide accurate and timely information to potential members about membership options, pricing, and program details.
• Follow up with leads to answer questions, address concerns, and close sales.
• Guide new members through the enrollment and onboarding process.
• Communicate with center leadership on status of leads, joins and Trials to make sure families have a great experience and facilitate smooth transition from phone to in-center.
• Sales Performance and Reporting :
• Maintain accurate records of all sales activities and member interactions using CRM software.
• Track sales metrics, including conversion rates, lead response times, and member retention rates.
• Collaborate with center leadership on solutions to achieve sales goals.

Qualifications :

Shifts available : This is a part-time position (15-20 hours per week).

Sphere of Interaction :

DNA Wheel Competencies :

Compensation : $20.00 per hour

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People :