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Vendor Relations Specialist

Vendor Relations Specialist

Aston CarterBarberton, OH, US
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Vendor Relations Specialist

The primary function of this role is to manage the compliance and performance of the vendor / sub-contractor base. The position involves monitoring current vendor capacity and performance, driving operational excellence, and maintaining relationships within the company's vendor base. The Specialist will work strategically to grow the revenues of the National Accounts division while maintaining profits, satisfying customer requirements, and staying compliant with all required guidelines. The role requires working in a fast-paced, multi-tasked environment with a strong focus on customer service and support.

Responsibilities

  • Manage vendor compliance and performance to ensure operational excellence.
  • Create, develop, and maintain relationships within the company's vendor base.
  • Monitor vendor capacity and performance for the National Accounts division.
  • Strategically grow the revenues while maintaining profit margins and customer satisfaction.
  • Ensure compliance with all required guidelines and procedures.
  • Work in a fast-paced, multi-tasked environment with a focus on customer service and support.
  • Understand and support the inspection and services provided by the company.

Essential Skills

  • High School Diploma or GED.
  • 2+ years experience in a call center or customer service environment.
  • 3+ years vendor management experience.
  • Strong customer service skills.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  • Excellent written and verbal communication skills.
  • Ability to think strategically and make sound decisions.
  • Strong organizational skills and ability to follow up on tasks.
  • Ability to perform basic business mathematical functions.
  • Ability to work independently and as part of a team.
  • Demonstrate integrity, professionalism, and a positive attitude.
  • Commitment to company values.
  • Additional Skills & Qualifications

  • Ability and willingness to learn new systems and processes.
  • Experience building positive working relationships with multiple levels of employees and management.
  • Work Environment

    The role is based in an office environment, working closely with the National Accounts Teams. The work setting is fast-paced, requiring collaboration and effective communication with team members.

    Job Type & Location

    This is a Contract to Hire position based out of Barberton, Ohio.

    Pay and Benefits

    The pay range for this position is $22.00 - $22.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Barberton, OH.

    Application Deadline

    This position is anticipated to close on Oct 9, 2025.

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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    Vendor Specialist • Barberton, OH, US

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