Operations Lead

Job Description

Job Description

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

The Role :

Our client is one of the world's most recognised brands, a global technology company who consistently

delivers innovation combined with beautiful design. The Operations Lead is responsible for bringing

operational excellence to the newly formed region.

The Operations Lead will support the Business Director (BD) along with Hogarth Senior Leadership to deliver

world-class marketing communications through knowledge, strategy, and exceptional planning.

They will be a master of communication and logistics with both a forensic eye for detail and an

understanding of the bigger picture. They will be an expert facilitator representing Operations in

all aspects, from reporting and insights to process mapping and planning. They will encourage

teamwork, cooperation, and productivity, supporting all functions of the business to work

seamlessly together. They will provide impeccable professional delivery in their role and build

strong relationships whilst strategizing process improvements.

The ideal candidate must be an operations professional, demonstrate an advanced understanding

of agency ways of working, project management methodologies and tools and be able to partner

with diverse and dynamic teams across project management, production, language services and

finance to deliver excellence for our client. To be effective, the successful candidate will need to leverage

their superior problem-solving skills, judgment, and excellent relationship-building capabilities.

Key measures of success :

• Continuous delivery of all projects, striving for excellence at every step.
• Ensure operational excellence is maintained at all times.
• Develop and own a strong strategic partnership with our client teams.
• Effective team leadership across multiple locations.
• Implement global initiatives and deliver against the business and client needs.
• Ability to change and influence, ensuring the project is leading the way on the global stage.

Key Responsibilities :

Process and Operations

o Timeline tracking

o Resource mapping

o Talent team relationship

o Onboarding of resource for large scale programmes

o Collaboration with IT Lead on tech and infrastructure requirements

o Work with wider team on training plan and development

o Oversee security and compliance

o Own and maintain operational playbook

ensure best practices adopted.

business critical risks are identified.

Collaboration

and key internal stakeholders.

community, ensuring that we adopt consistent systems, processes and governance that

can service both local and global requirements.

Leadership

Strategy and Financials

delivers on the client's evolving needs.

agreed contribution and profitability targets.

recommendations.

business needs.

Requirements :

internal and client stakeholders.

Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct

ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points

of view, making Hogarth not only a better company and place to work but an environment where everyone

experiences connection, opportunity and a sense of belonging.

Hogarth Values

Heart and Soul : We love what we do. We bring energy and enthusiasm to all our work. We push boundaries,

we are never satisfied and always want to find a better way.

Hands on : We don't wait for things to happen; we get on with it. We are pragmatic and don't have an

ego. We do what it takes to get the job done to the highest standards.

Honest : We are straightforward; we speak openly and clearly. We operate with integrity and live up to our

promises.

Happy family : We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We

want to work with people from many cultures and demand great things of each other. Even when things get

tough, we don't lose perspective or our sense of humor.

Our Hogarth Values : Hands on

No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty

We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul

We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family

Creating a space where everyone feels valued even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry

Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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