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Technology Service Specialist - eDiscovery & Archiving Technology - Structured Data
Technology Service Specialist - eDiscovery & Archiving Technology - Structured DataDeutsche Bank • Jacksonville, FL, US
Technology Service Specialist - eDiscovery & Archiving Technology - Structured Data

Technology Service Specialist - eDiscovery & Archiving Technology - Structured Data

Deutsche Bank • Jacksonville, FL, US
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Technology Service Specialist - eDiscovery & Archiving Technology - Structured Data

Position Overview

Job Title : eDiscovery Legal Hold Preservation Manager

Corporate Title : Vice President

Location : Jacksonville

Who we are : In short – an essential part of Deutsche Bank's technology solution, developing applications for key business areas. Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture.

Deutsche Bank is seeking an individual to join the eDiscovery Services team. The team is responsible for the Bank's data retrieval, retention, and transfer of electronically stored information to internal requestors and external third parties to meet legal, compliance and regulatory requirements.

The role involves managing preservation activities, including quality controls, troubleshooting technical issues, keeping abreast of best practices and new eDiscovery tools. The role requires a high level of integrity to ensure the preservations are right first time, every time.

What We Offer You

  • A diverse and inclusive environment that embraces change, innovation, and collaboration
  • A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
  • A commitment to Corporate Social Responsibility
  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
  • Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values
  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
  • Educational resources, matching gift and volunteer programs

Skills You'll Need

  • Bachelor's degree that is IT-related or with a legal-focus (essential). Master's degree is preferred.
  • Experience in client relationship management. Excellent written and verbal communication skills.
  • Exhibit exceptional leadership qualities by setting a clear vision, motivating teams, and leading by example.
  • Extensive experience in executive leadership, with a minimum of 15 years of experience in a similar capacity.
  • Detail oriented, analytical mindset, and strong organizational skills.
  • What You'll Do

  • Effective communication with stakeholders within and outside their own area of expertise, ensuring transparency and alignment with organizational objectives.
  • Demonstrating your disciplined approach, you will be responsible for the data preservation (or collection) requests raised to the eDiscovery team.
  • Safeguard the preservation process by ensuring the teams are properly trained on the standard processes and procedures.
  • Lead and manage the execution of processes, projects, and tactics.
  • Manage the work of a team consisting of junior and experienced staff who exercise latitude and independence in their assignments.
  • Proactively identify operational challenges and bottlenecks, define strategies to mitigate issues promptly while managing clear and concise communications and organizational escalation.
  • Produce executive level reports with actionable insights, highlighting key performance metrics, and trends.
  • Drive compliance with operational standards and best practices, ensuring adherence to industry regulations.
  • We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

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    Technology Specialist • Jacksonville, FL, US

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