Patient Services Representative

Patient Representative

Shift : 3x12Hr 07 : 00 - 19 : 00 Pay : Compensation based on experience

Job Summary :

Identifies, and to the extent possible, resolves patient problems, concerns, and complaints by explaining hospital policies and procedures and notifying appropriate personnel of specific complaints. Investigates and documents patient complaints. Serves as a liaison between administration, and patients in order to improve patient satisfaction with hospital services.

Education : Associate

Experience : One Year