Housing Services Manager-DHQ

Job Objective

Management oversight for Booth Manor in Grandview and Kansas City and the Permanent Supportive Housing Program. Support, monitor and provide consultation to corps officers and program directors for all homeless / low-income housing services in the Division. Assist with social services program reviews.

Essential Functions

Program Supervision / Consultation :

• Provide direct program supervision for all operations at Booth Manor-Grandview and Booth Manor-KCK
• Provide direct program supervision for all operations of the Permanent Supportive Housing Program
• Consult with Wichita Homeless Services, St. Joseph Booth Center, KCK Veteran Grant Per Diem, KCK Permanent Supportive Housing, Independence Crossroads Shelter, and Olathe Family Lodge
• Provide assistance to corps officers and homeless / low-income housing services staff in program / policy planning and development, problem solving and other consultation as needed; arrange regular training in areas of need
• Support the liaison to the Department of Housing and Urban Development for all funded programs
• Provide monitoring and training to program staff to ensure compliance with all Supportive Housing Program, Emergency Solutions Grant, HUD 202 Section 8, Fair Housing and other federal / state / local regulations
• Review all submissions to HUD, i.e. Application; Issues and Conditions, Annual Performance Report, Rent Schedule, OCAF Rent Adjustment, etc.
• Review drawdowns and regular financial reports for all programs to assess spending and eligibility of activities
• Ensure representation by The Salvation Army on Kansas and Missouri Continuums of Care within the Division
• Review and recommend for approval all funding applications and contracts for homeless services / low-income housing programs throughout the Division
• Ensure all homeless / low-income housing related grant applications and contracts are processed per Divisional policy
• Chair regular meetings of Divisional homeless services / low-income housing staff
• Other duties as assigned

Property and Risk Management :

Program Reviews :

Community Relations / Contact With Others :

Government Relations :

Training :

Miscellaneous Duties :

Minimum Qualifications

Education : Masters Degree in Social Work, Public Administration, or Human Services area. Bachelors Degree in combination with relevant experience can be substituted for Masters Degree. Broad knowledge of behavioral sciences and theoretical constructs

Experience : Minimum of five years of experience in the supervision of comparable social service programs that offer multi-faceted casework / case management interventions utilizing a strength-based and trauma informed care best practices approach to homeless individuals. HUD 202 low-income senior housing and homeless services experience preferred.

Certifications / Licenses : Social Work licensure preferred but not required for those with an MSW. Certified Occupancy Housing Specialist Certification preferred or will be obtained upon employment.

Skills / Abilities : Must exercise sound judgment in the analysis of facts and circumstances surrounding individual problems and in the determination of actions to be taken within the limits of standard or accepted practice. Diversified duties involve an intensive knowledge of a specialty field and the use of a wide range of procedures. Must concentrate mental and visual attention closely on work for sustained periods; employ critical thinking, complex data analysis and creative problem solving. Must be adaptable in culturally diverse environments, exhibit respect for cultural differences and be comfortable working with vulnerable populations.

Supervisory Responsibility

This position does have authority to recommend employment status changes of subordinate personnel, make disciplinary decisions and to formally evaluate performance of subordinate employees. Immediate supervision over two departments where the majority of time is spent assigning, reviewing, checking work, eliminating ordinary difficulties, and where procedures are standardized. Supervise two or more people including the Booth Manor Director and Permanent Supportive Housing Director and provide consultation to others. Encourage, motivate and support staff throughout the Division serving homeless individuals and families.

Physical Requirements

Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or occasional basis. Grasp, push, pull objects, such as reference materials, files, file cabinet drawers, and reach overhead. Operate telephone and electronic communication devices. Operate other office equipment including personal computer, copier, fax machine, and scanning equipment. Ability to lift up to 25 lbs. occasionally. Ability to speak and understand English in a manner that is sufficient for effective communication. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel :

Must be able to travel via car or airplane up to 20% of the time with periodic overnight travel within the Division or Territory including conferences.

Driving :

Must possess a valid drivers license from the state of residence. Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal Vehicle on Salvation Army business.