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Communications and Security Officer
Communications and Security OfficerInsideHigherEd • Dalton, Georgia, United States
Communications and Security Officer

Communications and Security Officer

InsideHigherEd • Dalton, Georgia, United States
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Job Title : Communications and Security Officer

Location : Dalton State College

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 289558

Job Summary

This position is responsible for answering calls for services and dispatching appropriate personnel, emergency responders, completing administrative duties, and providing security related services to the campus community. This is a full time position working primarily 3rd shift 11 p.m. to 7 a.m. Employees may be asked to work other shifts as needed to support business operations.

A complete application must include :

  • Cover letter
  • Resume
  • List of three professional references : please include full name, job title, organization, phone number and email address, a brief description of relationship with reference. Include current and / or past employer.
  • Copies of certifications

Review of applications will begin on September 8, 2025. The position will remain open until filled.

Minimum hourly rate $18.00

Benefits Include :

  • Healthcare options
  • Retirement option : Teachers Retirement Systems (TRS)
  • Tuition assistance
  • $100 Well-being rewards
  • 13 paid holidays
  • Paid vacation and sick leave
  • Paid parental leave
  • Winter break (December holidays)
  • USG Benefits

    • Responsibilities

    Performs dispatch duties. - 65%

  • Monitors radio traffic and dispatches officers to emergency and non-emergency calls.
  • Answers public safety phone lines, including landlines and cell phone.
  • Enters calls into computer-aided dispatch system CAD system, collects all information pertaining to calls to provide information to officers.
  • Responds to walk in questions.
  • Monitors Georgia Crime Information Center (GCIC) and uses GCIC to check driver's license information, vehicle registration, criminal histories, driver's history, outstanding warrants.
  • Monitors Blackboard door access which includes monitoring doors and granting / denying access to individuals.
  • Monitors camera systems for potential criminal activity.
  • Monitors weather by radar and local news; keeps officers updated on severe weather.
  • Disseminates incident and accident reports upon request.
  • Contacts Whitfield County 911 to request assistance from outside agencies.
  • Contacts local fire department, EMS, and law enforcement to notify them of off-campus incidents.
  • Monitors fire alarm system and dispatches law enforcement and fire department as needed.
  • Utilizes Automated Issuance Management System (AIMS); reviews parking tickets and registrations, enters information as needed.
  • Prints and redacts reports as requested from ARMS.
  • Utilizes Rave mass notification system to send text, voice, and email alerts to campus.
  • Assists with fleet vehicle management.

    • Performs administrative duties - 25%

  • Creates documents and reviews reports for the Director.
  • Manages bloodborne pathogens training for the campus.
  • Manages Minors on Campus Program.
  • Manages approved drivers program : receives required forms, processes forms, obtains driver's MVR, updates approved driver listing.
  • Assists with weekly / monthly emergency eyewash and shower inspections.
  • Assists with checking emergency phones and public address system on campus monthly.
  • Prints and files all Public Safety related reports in appropriate location.
  • Requests and files campus vehicle mileage sheets.
  • USG liaison for the Right to Know program.
  • Manages USG `Report My Driving' program.

    • Performs security officer duties as required - 5%

  • Unlocks and locks doors, boosts vehicles, patrols campus to identify safety and security concerns and criminal actions, reports criminal issues to certified law enforcement officer on duty or local police, reports other concerns to respective entity responsible.

    • Performs related duties - 5%

  • Serves as a CPR / AED instructor for Public Safety Department and campus community as requested.

    • Required Qualifications

    Educational Requirements

  • High school diploma or equivalent required.
  • Possession of or ability to readily obtain GCIC / NCIC terminal operator certification within first 6 months.
  • Possession of or ability to readily obtain Basic Communications Officer Training Program (Georgia POST) within first 6 months.

    • Other Required Qualifications

  • At least 18 years of age.

    • Preferred Qualifications

    Preferred Educational Qualifications

  • CPR / AED Certified.

    • Preferred Experience

  • More than two years of related experience.

    • Knowledge, Skills, & Abilities

    KNOWLEDGE

  • Knowledge of Georgia Crime Information Center laws and regulations.
  • Knowledge of public safety policies and procedures.
  • Knowledge of emergency dispatcher policy and procedures

    • SKILLS

  • Skill in decision making and problem solving.
  • Skill in multi-tasking.
  • Skill in customer service and interpersonal communications.
  • Skill in computer operations; Microsoft Office, Outlook, record management system, parking management system, door access system.
  • Skill in computer-aided dispatch system.
  • Skill in oral and written communication

    • Other Information

    This is not a supervisory position.

    This position will be required to drive.

    This role is considered a position of trust.

    This position does not require a purchasing card (P-Card).

    Background Check

  • Position of Trust + Credit
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