Medical Assistant TX On Site

Position Summary

White Rock Medical Center is seeking a dedicated and detail-oriented Medical Assistant (MA) to join our Hospital Outpatient Department (HOPD) and Research Clinic team . This full-time, on-site role supports patient care, clinical research, and administrative operations. The ideal candidate will be reliable, proactive, and committed to delivering high-quality, compassionate care in a fast-paced outpatient and research environment.

Essential Duties and Responsibilities

Clinical Support (HOPD)

Greet and room patients; collect and document vital signs and patient histories.

Assist providers with exams and outpatient procedures.

Perform phlebotomy, administer injections, and collect lab specimens.

Maintain accurate and timely documentation in the EMR.

Ensure cleanliness and supply readiness in exam and treatment areas.

Research Support

Support clinical research visits by preparing patients, collecting data, and coordinating study-related activities.

Document study procedures according to Good Clinical Practice (GCP) and IRB-approved protocols.

Track participant enrollment, visit compliance, and follow-up per study timelines.

Assist with specimen handling, study drug accountability, and regulatory documentation.

Administrative Duties

Schedule patient appointments and study visits.

Communicate with patients, providers, and research staff to ensure seamless coordination.

Maintain logs, inventory supplies, and support compliance with hospital and study protocols.

Prepare for sponsor site visits, audits, and regulatory inspections as needed

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Able to manage multiple priorities in a dynamic environment.
• Professional, team-oriented, and patient-centered demeanor.
• Knowledge of clinical research procedures and GCP a plus.

Education & Experience