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Operations Associate - Parametric
Operations Associate - ParametricMorgan Stanley • Alpharetta, GA, US
Operations Associate - Parametric

Operations Associate - Parametric

Morgan Stanley • Alpharetta, GA, US
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Operations Associate

The Operations Associate will be a part of the Account Maintenance team and be responsible for owning client account related data including advisor contact information, advisor sales team composition, custodian account details, and other client data for live accounts that Parametric manages.

Primary Responsibilities

  • Become a system and process expert supporting implementation of client data changes and requests.
  • Understand the advisor contact lifecycle, including creating a new advisor in internal systems, adjusting the composition of advisor sales teams, managing exceptions with an advisor moves firms, and other workflow.
  • Support the coordination of responses to client requests by liaising with internal teams and utilizing internal resources to acquire the correct account information.
  • Review proxy voting setup for completeness and accuracy for live accounts.
  • Support annual ADV mailing to appropriate contacts and oversee weekly and monthly ADV reviews.
  • Gain proficiency and understanding of team policies and procedures to mitigate risk.
  • Assist with coverage when team members are out and cross-train to ensure coverage.
  • Establish working relationships with internal contacts for issue resolution.
  • Assist with team projects and initiatives.
  • Support the maintenance of existing firm and contact information.

Job Requirements

  • Bachelor's degree preferably in related discipline such as economics, math, or operations management. Work experience in lieu of degree will be considered.
  • 4+ years proven experience working with financial services advisors / money managers.
  • Introductory experience with registered investment advisors (RIAs), the Family Office community, separate accounts, unified managed accounts (UMAs), tax-efficient products, and / or indexes a plus.
  • Relationship-building skills and ability to thrive in a team environment.
  • Keen interest in and understanding of investment products and financial instruments such as equities and fixed income.
  • Established communication skills - both internally / externally in written / oral / auditory essential.
  • Familiarity with MS Office and the ability to learn additional internal / external software programs.
  • Resourcefulness, problem solving, and organization (ability to prioritize effectively)
  • Willingness to work in fast-paced environment with hourly deadlines with attention to detail.
  • Flexible, willing, and able to work long hours as needed.
  • Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his / her / their services wherever and whenever necessary to ensure the success of our client services.

    We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

    Salary range for the position : $70,000 - 150,000 / Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short / Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

    Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

    It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership / union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

    Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M / F / Disability / Vet).

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    Associate Parametric • Alpharetta, GA, US