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Construction Project Manager

Construction Project Manager

SERVPRO of Mobile NorthwestMobile, AL, USA
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The Construction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in construction services.

Primary Roles and Responsibilities

  • Project Planning

Review estimate and scope of work.

  • Obtain client agreement on scope and estimate.

    • Followed up on by the Construction Administrator

  • Review scope of work, TAM report / budgets with the Construction Operations Manager, Superintendent, and Subcontractors.
  • Project Initiation

    • Secure (through the ATP execution) the project with the customer.

  • Obtain customer agreement on scope and estimate.
  • Sell any potential projects and upgrades / change orders to the customer.
  • Educate customers on construction process and timing.

    • Present and review support documentation developed by SERVPRO of Mobile

  • Construction FAQ, Construction Process Overview, etc.
  • Project Execution

    • Create project schedule and timeline (including project completion deadline).

  • Identify and qualify subcontractors and resource providers.
  • Review scope of work, TAM report / budgets with the Construction team / Subcontractors.
  • Negotiate terms and set expectations.
  • Schedule all subcontractors and material suppliers.
  • Plan, organize, and manage crews and subcontractors.
  • Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
  • Collect payments from the customer in accordance with the established job billing guidelines
  • The PM should always perform a very detailed walk-through with the Subcontractor and / or the Lead Carpenter prior to the Final Walk-Through to identify any potential issues
  • Customer Satisfaction

    • Be responsible for customer service and management of the customer experience.

  • Compile and resolve punch list items.
  • Perform final walk-through with customer.
  • Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
  • Manage all warranty activities.
  • Field Team Management

    • Manage all field personnel, including handling requests, rewards, issues and concerns

    Take full ownership of your team

  • Recruit, evaluate and hire additional field personnel as needed
  • Perform daily checks of the crews' vehicles to ensure they are clean, organized and properly inventoried

    • Checking for obvious overstock of items / materials in the vehicle

  • Perform details weekly inventorying of crews' tools and equipment
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    Construction Project Manager • Mobile, AL, USA

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