GSPR Representative

GSPR Representative

Job Category : Marketing

Location : Islandia, NY 11749, USA

Description

Core Responsibilities :

• Implement programs, special events, giveaways, promotions as directed by Marketing Department.
• Marketing sales including but not limited to telemarketing, face to face interaction, emailing, etc.
• Ability to service all guests in a professional, timely and efficient manner.
• Ensure work area appears professional, clean, and inviting to guests
• Ability to explain contests, drawings, promotional giveaways, and player's club benefits to guests as detailed in approved gaming submissions.
• Monitor the gaming floor to identify registered players or prospective players.
• Accountable to understand and comply with all regulatory guidelines, submissions, policies, and procedures.
• Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
• Adhere to the marketing plan set forth by the Sr. Director of Marketing, by implementing promotions and giveaways as directed, reviewing necessary information to achieve a successful event.
• Escalate guest complaints and issues immediately to Guest Service and Player Rewards Supervisor.
• Maintain strict confidential guidelines concerning all guest interactions and records.
• Complete all necessary paperwork in a timely manner.
• Must Role Model Company guest service program.
• Other duties as assigned.

Qualifications / Requirements :

Other :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.